Serta iComfort Prodigy Plush
Mattress Ratings & Reviews

Serta iComfort Prodigy Plush logo
84/100
Very Good
Back Support
55
Pressure Relief
64
Sleep Quality
62
Stays "Cool"
62
Value
36
Warranty Service
N/A
Average Lifespan
N/A
Back Support
55
Pressure Relief
64
Sleep Quality
62
Stays "Cool"
62
Value
36
Warranty Service
N/A
Average Lifespan
N/A
FILTER
141 total ratings, 18 with reviews
Female
Patricia MUtica, MI
Review left on Aug 1, 2014

Love it!!!!!! Sleep great

Love it!!!!!! Sleep great
This review is for Serta iComfort Prodigy Plush
Owned for: 1 year

55 - 64 years old

Female

Side Sleeper

200-250 lbs

Prefers Harder Feel

0
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Male
BFairfax, VA
Review left on Jun 3, 2014

Fine at 2 months old, then permanent body impressions form

This was far more expensive than a traditional mattress, even with a Serta iComfort sale rebate price in addition to a SAMS club discount. Despite a discount club price and sale, it was delivered by the Serta "white glove" service upstairs to a 3d floor bedroom with removal of the old mattress, box spring and frame. It was fine at first. Maybe a bit too warm but the modern memory foam provided great support and weight distribution , whether lying flat on back or on one's side. But after 3 months it formed what the literature called "comfort impressions." This means body depressions that don't go away--ever. My wife and I both liked the mattress at first but then it quickly formed depressions that reminded us of a +10 yr old traditional mattress at the end of its service life. You got into bed and rolled down into a hole with none of the advertised support--and it was just 3 months old. The original effective and pleasant weight distribution was gone. It wasn't comfortable. We gave ours away to a young couple who needed a king size bed to be able to have room for their dogs and got a new but old style mattress. We'll never buy another one of these foam things. We got an old tech mattress and box springs and love it, even after 6 months. The marketing of these foam things sounded good, and felt Ok for the first 90 days, then turned into junk. I strongly recommend you find an old style mattress manufacturer, with pillow top on both sides. You will be far more satisfied then this hi-tech foam piece of junk with high dollar marketing.
This review is for Serta iComfort Prodigy Plush
Owned for: More than 3 months
Condition: Completely worn

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

0
See full review

Female
RondaClinton, PA
Review left on Mar 30, 2014

Don't waste your money on icomfort

I have had this mattress for little over one year. It sinks and sags. when you wake up in morning feels like you have been run over by a truck. horrible.
This review is for Serta iComfort Prodigy Plush
Owned for: More than 3 months
Condition: Completely worn

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

Official Response
Hi Ronda - we're sorry to hear you're not enjoying your iComfort mattress. We suggest contacting your retailer for warranty service to find out what may be causing the issues you mentioned. If the store has closed or you have moved, please call our dedicated customer service team at 1-888-557-3782.
0
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Male
Diane WMulino, OR
Review left on Jan 20, 2013

Sleep Sack aka Hammock

Our purchase of the iComfort Prodigy was a result of an exchange of a totally unacceptable innerspring mattress, exercising our "one-time comfort guarantee". Our salesperson assured us that, to approach the feel and comfort level of our old mattress, we should seriously consider a memory foam product. The concept of memory foam or any foam mattress was originally a negative concept to us due to the reported "hot sleeping" factor. We were introduced to the IComfort line by our salesperson who described the addition of gel to the memory foam to reduce the feeling of overheating while maintaining the reported positive features and support of memory foam. We advised our salesperson that a firm mattress was a absolute because of our sleeping preferences. Our mattress at home was a 19 year old Simmons "Beautyrest Silk" purchased new, rotated and flipped regularly.but was beginning to show signs of breaking down. We seemingly laid on every"firm" mattress in the store so many times that, after awhile, shopping became a blur. With the assistance of our salesperson, we left to consider the Prodigy, described to us as a "medium firm" mattress, one level softer than the Genius (which later we discovered was in error).The Prodigy was selected because we sleep in a cold room and felt the other model under consideration, the Genius, would be too hard in our cool environment based on the feel of the mattresses in the showroom.. We returned a couple of days later to make the purchase of the Prodigy, expecting some changes when the mattress was "broken in". What we didn't expect was the was the extent of changes that would occur over time. The mattress sleeps hot, offers no support unless totally on the edge, remembers exactly where the body was, is, has been in the past, and, without a doubt, will be for the duration of the mattresses life. Rotation of the mattress is the only option for changing the feel and action of the mattress, but this is only very temporary. The sensation of sinking in sand is probably the best choice of words to describe our nightly experience. We are unsupported, overheated and unable to move freely in bed, waking with sore backs and an ever increasing sense that we wasted $2000.00. As we write this review, we are awaiting delivery of another new mattress, from another manufacturer, counting down to the last night we will spend in this hammock, and remembering how good our old mattress still felt compared to what we can seemingly purchase now.
This review is for Serta iComfort Prodigy Plush
Official Response
We're very sorry to hear about your experience with the Prodigy, especially since we have so many customers who love it. Memory Foam mattresses in general aren't a fit for everyone as many people prefer the tradition innerspring beds like our Perfect Sleepers. We do hope that you are happy with your exchange.
0
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Male
Kathy BBelleville, IL
Review left on Nov 7, 2012

Wasted $3k on this

I have had this mattress for about six months now. My first attempt a writing a review did not work, so I'll try again, and hopefully save someone from making the same mistake I did. First off, standard North American King Size beds are 76 x 80 inches. At the BASE, this mattress is close, but about 3 inches from the top, it angles in. So, the sleeping area, on top, where you actually sleep, measures more like 72 x 76 inches. Being 6'4", I have the first king size bed in my life, and my feet still hang off the end! Borderline fraud in my book. Funny the bed in the show room did not have that. This type of bed is called memory foam for a reason. It remembers exactly where you slept the night before, and keeps the indentation for you. Turning the bed works for one night, and one night only. Otherwise, once you get in, be prepared to stay in that exact same spot, exact same position, all night, every night. I can only relate trying to turn over in this thing as trying to roll up a sand dune. I actually pulled a leg muscle trying to roll over one night. Intimate relations with my wife are worse than the waterbeds of the '70's. At least then you had wave motion going for you. I'll leave that at that. In life, there are some things you want to be hot. Showers, coffee, hot tubs. Not your mattress. One of the selling points of this thing was the extra gel that kept it cool, comfortable. Not so. In the winter, this may be an advantage, turning the heat off when it's 20 below zero and staying toasty warm. The other 9 to 10 months of the year, not so good. I have to admit, I usually don't get taken this bad. I did this time. Trusted what I thought was a first rate company to produce a first rate product. $3000 and I sleep on the couch. And yes I contacted the store I bought it from. "You slept in it, it's yours".
This review is for Serta iComfort Prodigy Plush
Official Response
Debra, We are very sorry to hear about your experience, especially since we have so many people happy with the iComfort. Please contact us for assistance (https://www.serta.com/contact/). -Serta
0
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Male
David FIthaca, NY
Review left on Oct 15, 2012

Bliss

They say that the people that write reviews are those that either love or hate the product. Well, we are the ones that love it. I weigh 185 and my girlfriend is about 115. We have only had it for two months but we both rave about it. Although it may have become slightly softer over the two months, the change is hardly noticeable. It also started a bit stiffer than the one in the store but now is pretty close to what was there. However, we are glad we purchased the stiffer prodigy. Lower back problems have improved a bit but I didn't expect it to cure everything. The foam smell lasted just a couple days (as opposed to two weeks with the old foam topper). Overall, well worth the money. We were even happy with the salesman at Metro mattress that gave us a beautiful Amish frame for a good price. The price in the stores is fixed by Serta, but they can give you a deal on the extras.
This review is for Serta iComfort Prodigy Plush
0
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Male
Steve PRedding, CA
Review left on Apr 14, 2012

Not So Soft

If you don't weigh 200lbs the bed will feel like a brick, I slept on this bed for almost three monthes and experienced pain every night. When I stood on the bed it appears extreemly soft because all my weight is in one spot. But when by weight is distributed across the bed it is too firm.
This review is for Serta iComfort Prodigy Plush

Male

Side Sleeper

0
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Male
Roger CFort Meade, FL
Review left on Nov 9, 2011

Pathetic icomfort Prodigy mattress

The Prodigy mattress is pathetic! I weigh 260 pounds and in 5 weeks my Prodigy Queen turned into mush! In the store and for the first week it was wonderful. My back loved it! I changed sides every 2-3 days to equalize wear but it still turned into mush in 5 weeks. This bed now sleeps like a hammock. If I sit on the edge of the bed it collapses to 1/3 of the normal thickness. How's that for support? Getting out of bed in the morning is a chore. It's like crawling out of a hole! DO NOT BUY THE ICOMFORT PRODIGY IF YOU WEIGH OVER 100-125 POUNDS! My dealer is going to replace it with the Genius (firmest icomfort they make) under the 120 day replacement plan. Serta is being cute and is going to allow me the sale price on the Prodigy and charge me full retail on the Genius, effectively picking my pocket for $225. So much for the the 120 day replacement plan! Apparently all memory foam mattresses soften with use so it is wise to buy firmer than you think is necessary. Date Purchased: 11/2011 Price Paid: $2274 Recommend: No
This review is for Serta iComfort Prodigy Plush

Male

Back Sleeper

Official Response
Hello - we at Serta are sorry to hear about the problem you experienced, but we are glad to hear that you are able to switch to a firmer model. We'd welcome the chance to speak directly with you to see if, perhaps, the specific model was too soft for you and to understand your shopping experience versus your in-home experience with the Prodigy. If you'd like to discuss this further with our customer service staff, please email us (https://www.serta.com/contact/) and we'll be happy to help.
0
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Male
Mocksville, NC
Review left on May 24, 2025

Ratings from this sleeper:

Back Support
4/ 5
Pressure Relief
3/ 5
Sleep Quality
5/ 5
Stays "Cool"
3/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta iComfort Prodigy Plush
Owned for: 12 years
Condition: Slightly worn

55 - 64 years old

Male

Side Sleeper

200-250 lbs

Prefers Softer Feel

Neck Pain, Sleeping Hot

0

Female
Prescott Valley, AZ
Review left on Mar 31, 2025

Ratings from this sleeper:

Back Support
4/ 5
Pressure Relief
4/ 5
Sleep Quality
5/ 5
Stays "Cool"
3/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta iComfort Prodigy Plush
Owned for: 8 years
Condition: Very worn

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Allergies, Arthritis, Back Pain, Hip Pain, Neck Pain, Sleeping Hot, Spondylolisthesis

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