We purchased two REM Sleep beds at the Calgary Stampede Exhibition. We purchased one for ourselves and one for my sister. We had been looking at adjustable beds for several months for my sister. At the age of 50, she became physically handicapped. After a series of operations, she had a wound on her hip for over a year that would not heal because of the pressure on her hips while sleeping. After sleeping in her new REM bed with her legs and head elevated, the wound healed in less than a month! The pain relief she gets from this bed is priceless.
When shopping for beds we were hesitant to buy the REM Sleep bed because the price was so much less than other adjustable beds, but we have been more than satisfied. Because of the comfort and luxury of adjustments and massage we both think it is the best money we ever spent.
The customer service has been amazing, especially when the delivery came from the United States to Canada.
RMS lived up to all its commitments about the bed & the sale. The bed was delivered & assembled correctly. Everything worked the very first time.
We had a vibration problem with one of the bed's message motors. RMS responded immediately with a contact person to get the problem repaired.
The adjustment & message features make the very comfortable "Paradise Isle" mattress even more enjoyable. The bamboo mattress covers were already installed. The mattress protectors & sheets fit perfectly. Both styles of pillows are very supportive. The contoured pillow helps relieve the neck pain I experience from "cervical stenosis". My wife has a lung condition & benefits from sleeping elevated. We are very pleased with the mattresses & the entire bed system. It has turned sleeping into a rejuvenating experience & makes taking a nap a refreshing experience.
