I have back problems, have had for years. I bought the most firm mattress Southerland makes. I have to have really firm, I can't sleep on anything else because of the aforementioned back problems. The mattress slept great for a little over a month, but after that it went quickly down hill. With loss of firmness, a sunk in spot in the middle section. I read the directions that came with the mattress, I turned it around it every other week or so. You can't flip it, it can only be spun. I only sleep on it I never set on it, use it to watch TV or anything else. And my back hurts worse after a sleeping on it, than any other mattress I've ever had. It sleeps great for like a month or two, and then the memory foam, starts collapsing. And offers no support at all. And good luck trying to return it or getting your money back. I had never heard of this brand before, that day when I walked into the store. And yes I did lay on their samples they had in the store. But like I said mine felt great for a few weeks, and so did the displays they had in the store. But it doesn't last, and you will be sorry for buying this mattress brand. I wish I had read the reviews of this mattress before I had bought it. They all say pretty much the same as my review, lesson learned. I will never buy a mattress again without reading the online reviews first.
This bed appears to be supportive but it did not take long before I was tossing and turning to relieve soreness in shoulders, back and hips. Side sleepers be warned. It also holds heat so you will be sweating constantly. Do not purchase this mattress if you are a side sleeper. You will get soreness.
Terrible Mattress, terrible longevity, poor customer service
We bought this mattress for our 15 y/o son from a school fundraiser.
It developed body impression the within the first year but was barely less than 1.5 inches so they would not warranty it out. Now after 3.5 years it has become about 2.25 inches and they finally warrantied it out, however we now have to pay $220 for freight charges for the new mattress after waiting nearly 3 weeks for warranty approval. I would not recommend this company to anyone. Warranty is a rip-off. If they stand behind their product they would ship for free. Be sure and read the fine print.
My husband is a hot sleeper and this bed just works for us. We both sleep like babies on it. Great for side sleepers. We are very pleased with our purchase. When this finally wears out, we will buy another!
This review is for Southerland Collection
Owned for: 5 years
Condition: Like new
45 - 54 years old
Female
Side Sleeper
200-250 lbs
Prefers Medium Feel
Acid Reflux, Allergies, Arthritis, Back Pain, Hip Pain, Sleeping Hot
This mattress started sagging two weeks after purchase, both sleeping sides of the bed had deep troughs in it causing both my husband and I back pain and lack of sleep. I took it back to the furniture store where I purchased it from after 2 months, to be treated with the worst customer service ever. They inspected the mattress without taking off the plastic I wrapped in, stating they found nothing wrong with it. Poor quality, horrible comfort, and warranty. Save your money and keep looking.
Never eveer nuy this product
Bought one 8 months ago and it make sound like a donkey. claimed for warranty and it got denied
I will buy a air mattress but not this brand
New house to sort now and will not go near this brand - absolutely shocking
worse quality product
I have never slept as good as I do know with my Southerland mattress! We bought 3 sets and they are all wonderful! The feel great, give awesome support and were priced right.. We had shopped several stores and the Southerland Brand felt and was priced better than several on the national brands....
I live in a very small town where the ONLY furniture store sells nothing but Southerland mattress. I know that this company has a terrible reputation, but thought, "how bad can it be." Ha!!! My sofa is more comfortable than both the gel foam Omni-Tranquil for over $1000.00 or the Charlotte pillow-top.
