Serta Luxury Response
Mattress Ratings & Reviews

81/100

Very Good

Based on 88 real owner experiences with this brand.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

N/A

Warranty Service

N/A

Average Lifespan

10.7 Years

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

N/A

Warranty Service

N/A

Average Lifespan

10.7 Years

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on serta.com

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FILTER

88 total ratings, 4 with reviews

Sort by:

MarjorieMacon, GA

Review left on Aug 8, 2021

Sleeping in a hole

I didn't notice how much sagging has occurred in the (one)year that I have owned this until I moved my lamp which required me to move over toward center of bed. Now the left side of my body is elevated and feels like I could roll off the bed.

This review is for Serta Pure Response Enliven Plush

Owned for: 1 year

Condition: Very worn

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

See full review

LaurieEtobicoke, ON

Review left on Mar 31, 2016

Love it

We've had this mattress for about 10 years and it's super comfortable and I love it to bits. It's so soft and cozy, you don't want to get out of it.

This review is for Serta Luxury Response

Owned for: 10 years

Condition: Like new

25 - 34 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

Allergies, Sleeping Hot

Official Response

Thank you for your sharing your experience with us! We are pleased to hear that you are enjoying your mattress and getting the comfortable sleep you deserve!

See full review+ 1 comment

Deb P

Review left on Aug 8, 2013

Bad Pour

This was a high end bed with an organic covering and euro top. Loved it for the first 3-4 months, then the body impressions began - we are not large or heavy people! The response I got was to measure the impressions and at that time they were NOT "deep enough" to qualify. I saw the flaw in the warranty right then. Should a 3-4 month old mattress have ANY body impressions at all? So now, one year later the store tells me there were some bad pours and they've replaced several hybrids ( part natural part synthetic Latex) . I am in the process of the warranty claim again, and this time it will definitely qualify! They are prorated and they only credit you for the mattress, not the box springs, so don't count on having a matched set - how ghetto is that? And of course if it had qualified in the first few months the credit would be much larger.... Does anyone know of any mattress that would reverse that impression situation.... I had to wait until it deteriorated enough!! Not impressed with their warranty! Now I am told they no longer make the pure radiance series......maybe I am better off buying a cheap one and planning on replacing every few years. Will see what they end up doing for us.

This review is for Serta Pure Response Brighten Eurotop

Owned for: More than 3 months

Condition: Completely worn

55 - 64 years old

Female

Stomach Sleeper

100-150 lbs

Prefers Medium Feel

See full review

J MTooele, UT

Review left on Aug 31, 2012

Not so Entrancing

This is my second Serta in 2 years. The first was their Latex Pure Response Energizing King size. After one year they warrantied it and I was convinced to upgrade to the Entrancement. Again after 18 months the body impressions are deeper than expected. I am again left to hope they honor their warranty. Lesson learned - avoid Latex mattresses.

This review is for Serta Pure Response Entrancement Plush

Male

Side Sleeper

150-200 lbs

See full review

Burnaby, BC

Review left on Oct 25, 2024

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

4/ 5

Sleep Quality

4/ 5

Stays "Cool"

3/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta Luxury Response

Owned for: 16 years

Condition: Moderately worn

45 - 54 years old

Male

Side Sleeper

200-250 lbs

Prefers Medium Feel

Back Pain, Sleep Apnea

Columbia, SC

Review left on Apr 22, 2024

Ratings from this sleeper:

Back Support

3/ 5

Pressure Relief

3/ 5

Sleep Quality

4/ 5

Stays "Cool"

3/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta True Response Finesse Plush

Owned for: 17 years

Condition: Very worn

35 - 44 years old

Female

Back Sleeper

100-150 lbs

Prefers Softer Feel

Back Pain, Sleeping Hot

Grovetown, GA

Review left on Apr 3, 2023

Ratings from this sleeper:

Back Support

2/ 5

Pressure Relief

3/ 5

Sleep Quality

5/ 5

Stays "Cool"

3/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta Luxury Response True Response

Owned for: 10 years

Condition: Moderately worn

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Osteoporosis

LisaNorth York, ON

Review left on Feb 1, 2023

Ratings from this sleeper:

Back Support

3/ 5

Pressure Relief

3/ 5

Sleep Quality

4/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta Luxury Response Pure Response

Owned for: 16 years

Condition: Moderately worn

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

Back Pain, Neck Pain

RuthTucson, AZ

Review left on Jan 22, 2023

Ratings from this sleeper:

Back Support

3/ 5

Pressure Relief

2/ 5

Sleep Quality

5/ 5

Stays "Cool"

3/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta Luxury Response True Response

Owned for: 10 years

Condition: Very worn

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Acid Reflux, Arthritis, Fibromyalgia, Hip Pain, Neck Pain, Restless Leg, Sleep Apnea, Sleeping Hot

Milton, DE

Review left on Jan 14, 2023

Ratings from this sleeper:

Back Support

N/A

Pressure Relief

5/ 5

Sleep Quality

3/ 5

Stays "Cool"

N/A

Value

N/A

Warranty Service

N/A

This review is for Serta True Response Noelani Plush Visco

Owned for: 6 years

Condition: Moderately worn

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

Sleeping Hot

2 3 4 5

...

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Serta Luxury Response
Mattress Ratings & Reviews

Sleeping in a hole

Love it

Official Response

Bad Pour

Not so Entrancing

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Serta Luxury Response Mattress Ratings & Reviews

Sleeping in a hole

Love it

Official Response

Bad Pour

Not so Entrancing

Serta Luxury Response
Mattress Ratings & Reviews