We each have a sink hole where we usually sleep. Creates back and neck pain. You can really feel the difference between our "usual areas" and the very middle, where it's more like when we bought it (king mattress). Complete rip off.
Way to firm can't sleep on it and company won't return.
The first night no sleep at I'm the morning very stiff neck.second night forced to sleep on sofa. Call for refund but I got a big no I'm out 2000 dollars. I will never deal with this company again.
We bought this mattress set thru Sam's Club and had it delivered the end of June. Initially it was fine. I did notice in a few months sagging and since there is no way to turn it over tried to reverse the top to bottom part. I will state for the record, this is a second home and as such the bed is not used daily. I am 115 lbs and my husband is 250 lbs. The indent is on both sides. It has a guarantee of 10 years and it can't keep its shape less than 6 months. I feel like I am in a hole and it makes it hard to turn over. If you want a product that does not stand up, it is for you. I paid $1700 and have now contacted Sam's Club to return it and refund my money. Let's see what happens. If Serta doesn't stand behind this, I am hopeful that Sam's Club will.
This review is for Serta iComfort Hybrid Applause II Firm
This was an incredibly expensive bed when we bought it, and took years to pay off. It was fine for several years, and I loved how cozy it felt climbing in each night. I don't sleep hot, so I've never had issues with it being too warm over the years. Sadly, a few years ago I started having frequent low back pain, and it has gotten worse over time. I started to suspect that the mattress was to blame, because I had the most pain while trying to change positions at night, and could hardly move in the mornings. I began sleeping on an older inner-spring mattress we had in our guest room, and immediately confirmed that our iComfort Prodigy bed - such a splurge for us - was indeed to blame for my pain. We are heading out shopping for a new mattress today. I am frustrated that it may take years to find out if we made the right choice. I know I'm not spending that kind of money again. Very sad.
mattress failed within months sags in the middle feels like sleeping on a hillside with your partner trying to not crash in the middle store where purchased refuses to hear my complaints tried to get used to mattress to no avail stay away
This review is for Serta iComfort Insight Everfeel
we had cali king bed and mattress that gave to our son and treated ourselves to a new beautiful bed, and this mattress came with it.... my husband started complaining 1 st week, i just told him he is a whino until i developed ax excruciating lower back pain, i blamed gym for....after numerous chiropractic sessions and going bk to sq 1, and continuous back, neck, shoulders knees from husband we agreed that it is this particular mattress. the worst is to wake up to beat up. currently looking for replacement.
Sit and Sleep along with Serta helped make this very daunting exp as manageable as possible! I was really unsatisfied with my 1st purchase of the Serta iComfort Savant III CF which was just too hard and offered no bounce at all- however their new Blue Max CF is SO much better and is the perfect balance between firm and supportive without being too hard. Its cooling properties really do work and help for a better night's sleep- VERY happy with this mattress!
This review is for Serta iComfort Blue Max 1000 Cushion Firm
