Serta iComfort (Pre-2017)
Mattress Ratings & Reviews

Serta iComfort (Pre-2017) logo
88/100
Excellent
Back Support
57
Pressure Relief
57
Sleep Quality
64
Stays "Cool"
64
Value
50
Warranty Service
42
Average Lifespan
N/A
Back Support
57
Pressure Relief
57
Sleep Quality
64
Stays "Cool"
64
Value
50
Warranty Service
42
Average Lifespan
N/A
FILTER
14k total ratings, 163 with reviews
Male
Roger CFort Meade, FL
Review left on Nov 9, 2011

Pathetic icomfort Prodigy mattress

The Prodigy mattress is pathetic! I weigh 260 pounds and in 5 weeks my Prodigy Queen turned into mush! In the store and for the first week it was wonderful. My back loved it! I changed sides every 2-3 days to equalize wear but it still turned into mush in 5 weeks. This bed now sleeps like a hammock. If I sit on the edge of the bed it collapses to 1/3 of the normal thickness. How's that for support? Getting out of bed in the morning is a chore. It's like crawling out of a hole! DO NOT BUY THE ICOMFORT PRODIGY IF YOU WEIGH OVER 100-125 POUNDS! My dealer is going to replace it with the Genius (firmest icomfort they make) under the 120 day replacement plan. Serta is being cute and is going to allow me the sale price on the Prodigy and charge me full retail on the Genius, effectively picking my pocket for $225. So much for the the 120 day replacement plan! Apparently all memory foam mattresses soften with use so it is wise to buy firmer than you think is necessary. Date Purchased: 11/2011 Price Paid: $2274 Recommend: No
This review is for Serta iComfort Prodigy Plush

Male

Back Sleeper

Official Response
Hello - we at Serta are sorry to hear about the problem you experienced, but we are glad to hear that you are able to switch to a firmer model. We'd welcome the chance to speak directly with you to see if, perhaps, the specific model was too soft for you and to understand your shopping experience versus your in-home experience with the Prodigy. If you'd like to discuss this further with our customer service staff, please email us (https://www.serta.com/contact/) and we'll be happy to help.
0
See full review+ 10 comments

Female
Debbie RNew Lenox, IL
Review left on Oct 13, 2011

Love this bed !

I have three autoimmune disease that can be painful. I love this bed and cannot imagine sleeping on anything else. I am in pain all the time and at 50 that is tough. I would wake up several times a night with leg cramps, back and hip pain, but now I have slept every night for two weeks through the night . No more waking up in pain. This bed has given me the chance to rest and be pain free which will help my body heal.
This review is for Serta iComfort Genius

Female

Side Sleeper

150-200 lbs

0
See full review+ 5 comments

Female
Angela MDevils Lake, ND
Review left on Sep 23, 2011

Having a love affair with my mattress

My husband and I have fallen in love again, with our mattress!!! My husband sleeps very hot, with the Icomfort he is no longer waking up sweating. The mattress cradles your body in all the right ways. It is worth every penny!!! We recommend this mattress to everyone we talk to.
This review is for Serta iComfort Savant Plush

Female

Side Sleeper

150-200 lbs

0
See full review+ 4 comments

Female
La Crosse, WI
Review left on Dec 13, 2025

Ratings from this sleeper:

Back Support
3/ 5
Pressure Relief
2/ 5
Sleep Quality
3/ 5
Stays "Cool"
3/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta iComfort (Pre-2017)
Owned for: 4 years
Condition: Moderately worn

55 - 64 years old

Female

Side Sleeper

250-300 lbs

Prefers Softer Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Hip Pain, Plus Size, Restless Leg, Spinal Stenosis

0

Not Specified
La Crosse, WI
Review left on Dec 13, 2025

Ratings from this sleeper:

Back Support
4/ 5
Pressure Relief
3/ 5
Sleep Quality
3/ 5
Stays "Cool"
4/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta iComfort (Pre-2017)
Owned for: 5 years
Condition: Moderately worn

55 - 64 years old

Not Specified

Side Sleeper

250-300 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Hip Pain, Plus Size, Sleep Apnea, Sleeping Hot

0

Female
Warner Robins, GA
Review left on Dec 13, 2025

Ratings from this sleeper:

Back Support
3/ 5
Pressure Relief
3/ 5
Sleep Quality
4/ 5
Stays "Cool"
4/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta iComfort (Pre-2017)
Owned for: More than a year

35 - 44 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Back Pain, Hip Pain, Neck Pain, Plus Size

0

Male
Grant BBrooklyn, NY
Review left on Dec 11, 2025

Ratings from this sleeper:

Back Support
4/ 5
Pressure Relief
3/ 5
Sleep Quality
4/ 5
Stays "Cool"
4/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta iComfort (Pre-2017)
Owned for: 10 years
Condition: Slightly worn

35 - 44 years old

Male

200-250 lbs

Prefers Medium Feel

Back Pain, Plus Size

0

Male
Edmonton, AB
Review left on Dec 9, 2025

Ratings from this sleeper:

Back Support
4/ 5
Pressure Relief
3/ 5
Sleep Quality
5/ 5
Stays "Cool"
5/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta iComfort Everfeel Savant III Plush
Owned for: 13 years
Condition: Slightly worn

45 - 54 years old

Male

Back Sleeper

250-300 lbs

Prefers Medium Feel

Acid Reflux, Hip Pain, Plus Size, Sleep Apnea, Sleeping Hot

0

Male
Peter MHillier, ON
Review left on Dec 8, 2025

Ratings from this sleeper:

Back Support
5/ 5
Pressure Relief
2/ 5
Sleep Quality
3/ 5
Stays "Cool"
5/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta iComfort (Pre-2017)
Owned for: 7 years
Condition: Moderately worn

Over 65 years old

Male

150-200 lbs

Prefers Harder Feel

Acid Reflux, Back Pain

0

Female
AmandaLihue, HI
Review left on Dec 8, 2025

Ratings from this sleeper:

Back Support
4/ 5
Pressure Relief
4/ 5
Sleep Quality
5/ 5
Stays "Cool"
4/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta iComfort (Pre-2017)
Owned for: 5 years
Condition: Moderately worn

35 - 44 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

Arthritis, Hip Pain, Neck Pain

0

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Serta iComfort (Pre-2017) Mattress Reviews - Page 17 | GoodBed