Serta iComfort (Pre-2017)
Mattress Ratings & Reviews

86/100

Excellent

Based on 14k real owner experiences with this brand.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

N/A

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

N/A

Shop this Brand

on serta.com

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14k total ratings, 163 with reviews

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Roger CFort Meade, FL

Review left on Nov 9, 2011

Pathetic icomfort Prodigy mattress

The Prodigy mattress is pathetic! I weigh 260 pounds and in 5 weeks my Prodigy Queen turned into mush! In the store and for the first week it was wonderful. My back loved it! I changed sides every 2-3 days to equalize wear but it still turned into mush in 5 weeks. This bed now sleeps like a hammock. If I sit on the edge of the bed it collapses to 1/3 of the normal thickness. How's that for support? Getting out of bed in the morning is a chore. It's like crawling out of a hole! DO NOT BUY THE ICOMFORT PRODIGY IF YOU WEIGH OVER 100-125 POUNDS! My dealer is going to replace it with the Genius (firmest icomfort they make) under the 120 day replacement plan. Serta is being cute and is going to allow me the sale price on the Prodigy and charge me full retail on the Genius, effectively picking my pocket for $225. So much for the the 120 day replacement plan! Apparently all memory foam mattresses soften with use so it is wise to buy firmer than you think is necessary. Date Purchased: 11/2011 Price Paid: $2274 Recommend: No

This review is for Serta iComfort Prodigy Plush

Male

Back Sleeper

Official Response

Hello - we at Serta are sorry to hear about the problem you experienced, but we are glad to hear that you are able to switch to a firmer model. We'd welcome the chance to speak directly with you to see if, perhaps, the specific model was too soft for you and to understand your shopping experience versus your in-home experience with the Prodigy. If you'd like to discuss this further with our customer service staff, please email us (https://www.serta.com/contact/) and we'll be happy to help.

See full review+ 10 comments

Debbie RNew Lenox, IL

Review left on Oct 13, 2011

Love this bed !

I have three autoimmune disease that can be painful. I love this bed and cannot imagine sleeping on anything else. I am in pain all the time and at 50 that is tough. I would wake up several times a night with leg cramps, back and hip pain, but now I have slept every night for two weeks through the night . No more waking up in pain. This bed has given me the chance to rest and be pain free which will help my body heal.

This review is for Serta iComfort Genius

Female

Side Sleeper

150-200 lbs

See full review+ 5 comments

Angela MDevils Lake, ND

Review left on Sep 23, 2011

Having a love affair with my mattress

My husband and I have fallen in love again, with our mattress!!! My husband sleeps very hot, with the Icomfort he is no longer waking up sweating. The mattress cradles your body in all the right ways. It is worth every penny!!! We recommend this mattress to everyone we talk to.

This review is for Serta iComfort Savant Plush

Female

Side Sleeper

150-200 lbs

See full review+ 4 comments

Kansas City, MO

Review left on Sep 9, 2025

Ratings from this sleeper:

Back Support

1/ 5

Pressure Relief

3/ 5

Sleep Quality

1/ 5

Stays "Cool"

1/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort (Pre-2017)

Owned for: 4 years

Condition: Moderately worn

45 - 54 years old

Male

Side Sleeper

200-250 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Neck Pain, Sleep Apnea

Brossard, QC

Review left on Sep 8, 2025

Ratings from this sleeper:

Back Support

2/ 5

Pressure Relief

2/ 5

Sleep Quality

N/A

Stays "Cool"

3/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort Oracle

Owned for: 10 years

Condition: Very worn

35 - 44 years old

Male

Back Sleeper

200-250 lbs

Prefers Medium Feel

Acid Reflux, Back Pain, Hip Pain, Neck Pain, Sleep Apnea, Sleeping Hot

White House, TN

Review left on Sep 7, 2025

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

4/ 5

Sleep Quality

3/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort Savant Everfeel Plush

Owned for: 10 years

Condition: Slightly worn

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Hip Pain, Neck Pain

Seattle, WA

Review left on Sep 6, 2025

Ratings from this sleeper:

Back Support

1/ 5

Pressure Relief

2/ 5

Sleep Quality

2/ 5

Stays "Cool"

3/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort (Pre-2017)

Owned for: 3 years

Condition: Like new

Under 25 years old

Don't specify

Side Sleeper

150-200 lbs

Prefers Medium Feel

Back Pain, Hip Pain, Sleeping Hot

Arsh KSugar Land, TX

Review left on Sep 5, 2025

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

4/ 5

Sleep Quality

5/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort F700 Luxury Firm

Owned for: 5 years

Condition: Moderately worn

25 - 34 years old

Male

Stomach Sleeper

100-150 lbs

Prefers Softer Feel

Hip Pain, Restless Leg

Hackensack, NJ

Review left on Sep 3, 2025

Ratings from this sleeper:

Back Support

3/ 5

Pressure Relief

4/ 5

Sleep Quality

3/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort (Pre-2017)

Owned for: 8 years

Condition: Slightly worn

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

Acid Reflux, Neck Pain, Spinal Stenosis

Blountville, TN

Review left on Sep 3, 2025

Ratings from this sleeper:

Back Support

2/ 5

Pressure Relief

3/ 5

Sleep Quality

4/ 5

Stays "Cool"

3/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort (Pre-2017)

Owned for: 10 years

Condition: Moderately worn

35 - 44 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Back Pain, Hip Pain, Neck Pain, Sleep Apnea, Sleeping Hot

...

1461

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Serta iComfort (Pre-2017)
Mattress Ratings & Reviews

Pathetic icomfort Prodigy mattress

Official Response

Love this bed !

Having a love affair with my mattress

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

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Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Serta iComfort (Pre-2017) Mattress Ratings & Reviews

Pathetic icomfort Prodigy mattress

Official Response

Love this bed !

Having a love affair with my mattress

Serta iComfort (Pre-2017)
Mattress Ratings & Reviews