Bed lack Back support,way to soft to be a firm mattress,Sad thing is I won this mattress in the Dream Team Contest and was really excited,So I threw my old bed out (Beauty Rest) anticipating this was going to be so much better but to my surprise its not.I know now not to get rid of something until you try out the new first.My old bed was way more comfortable than this one and it was 15 years old.So I guess I didn't win anything really I lost in the long run. Don't get me wrong I am still graceful I did win something.And since I won it I don't think I had very many options to return it or get something else since you can't substitute things when you win something.Thanks for Listening Keith Trombley
This review is for Restonic ComfortCare
Owned for: 1 year
Condition: Moderately worn
55 - 64 years old
Male
Side Sleeper
250-300 lbs
Prefers Harder Feel
Acid Reflux, Arthritis, Back Pain, Hip Pain, Plus Size, Sleeping Hot
I used to have problem like muscle ache and body ache in the morning then I bought this mattress from Gardner white believe me I get really good deep sleep and when I awake I feel very fresh.
First new mattress ever purchased. Would have chose some...
First new mattress ever purchased. Would have chose something a little bit softer. I am not sure if paying more would have improved since this was my first new mattress ever purchased. I have had chronic neck and back pain and hoped the new mattress would help, but seems to have little effect either way.
I have to say, I wake up pain-free from this matress (unlike my last pillowtop mattress). I have some sleep difficulties however and I do feel this mattress does not block out partner's movements as well as my other mattress (which is why I rated it a 4). But the support it provides is great and waking up pain-free is definitely a plus.
Overall, I think it was a great purchase. Store personnel were very patient as we went around trying out different mattresses before settling on this one.
This review is for Restonic ComfortCare
Owned for: 1 year
Condition: Like new
55 - 64 years old
Female
Back Sleeper
150-200 lbs
Prefers Medium Feel
Allergies, Arthritis, Back Pain, Hip Pain, Neck Pain, Plus Size, Sleeping Hot
I have changed this matress once afyer 6 months, and I am having the same problem again, it is like i am sinking, I called gardner white to have them change my mattess for second time but it doesn't meet de deformation spec, so I need to wait for more time to have my matress more deformed?????
I purchased a Carmona Plush Euro Top matress from Furniture Mart almost a year ago, the sales person had me convinced I was getting a high quality mattress and how well rated Restonic was in the industry. Well I wish I had come to this website first to see all the horrible reviews for this mattress company. However, within a few months I came to realize what garbage this mattress is made of. Who states in their warranty that it is normal for a mattress to sink 1-1/12 inches? That is not normal. Its been a year of having this mattress and I can feel every spring, there is a huge divet in the middle of the bed when I sleep on it and roll over onto the other side it is like I'm rolling into a valley. This is the worst mattress I've ever had and I will never recommend this brand to anyone. And it is not the frame support. I purchased the frame from furniture mart as well with a strong middle support. I have also been rotating the mattress clockwise in the spring and fall as your website recommends. This mattress does not even deserve any stars. I did submit a review through the Restonic website and I did also register my mattress. But I highly feel it is not worth the money to actually get a new mattress through the warranty or have them "fix" the mattress as I think their quality of materials is probably so poor it is not worth the transport cost to "fix" it. I've only had the mattress for a year and I'm getting ready to put it in the dumpster, I wouldn't even dare to give this away for free people will have serious back problems if they try sleeping on this mattress, I would rather sleep on the floor.
This review is for Restonic ComfortCare Carmona Euro Top
Owned for: More than 3 months
Condition: Completely worn
25 - 34 years old
Female
Side Sleeper
100-150 lbs
Prefers Softer Feel
Official Response
Hi Sasha,
Thanks for getting back me so quickly! I won’t know about costs until we talk but I can’t do anything until we talk. I don’t want to see any customer have such a poor opinion of our products and I can assure you, we’ll do everything in our power to turn this situation around. We very much look forward to hearing from you.
Julia
