Serta Paula Deen
Mattress Ratings & Reviews

Serta Paula Deen logo
84/100
Very Good
Back Support
57
Pressure Relief
62
Sleep Quality
68
Stays "Cool"
62
Value
52
Warranty Service
N/A
Average Lifespan
6.8 Years
Back Support
57
Pressure Relief
62
Sleep Quality
68
Stays "Cool"
62
Value
52
Warranty Service
N/A
Average Lifespan
6.8 Years
FILTER
133 total ratings, 11 with reviews
Female
JudyPioche, NV
Review left on Dec 28, 2019

Never pillow top again,

Never Paula Dean (Serta) again, after 4 years I have flipped over to flat side and put memory foam on. Let's hope this helps this bad mattress
This review is for Serta Paula Deen
Owned for: 4 years
Condition: Very worn

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

0
See full review

Male
RichardYoungstown, OH
Review left on May 10, 2019

Like trying to sleep on a beach ball wanting to roll out ...

Like trying to sleep on a beach ball wanting to roll out of the bed.
This review is for Serta Paula Deen
Condition: Like new

Over 65 years old

Male

Back Sleeper

200-250 lbs

Prefers Harder Feel

Arthritis, Back Pain, Sleep Apnea

0
See full review+ 1 comment

Male
RonLinesville, PA
Review left on Oct 27, 2018

lumps and sags terrible

have to keep rotating the mattress because its so unpleasant to sleep on.Wake up all night long.
This review is for Serta Paula Deen
Owned for: 4 years
Condition: Don't know

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

Sleep Apnea

0
See full review

Female
janetHattieville, AR
Review left on Feb 10, 2018

warranty

i spent good money at our local furniture store for this mattress, within a year i requested a relacement due to sagging where we lay and they refused saying it didnt sag enough to replace it. I kept my reciept and tried again the two years later to the same answer. this mattress is deplorable to me, it has a 10 year warranty and now after 7 years i have misplaced my receipt i am stuck with it
This review is for Serta Paula Deen
Owned for: 7 years
Condition: Very worn

45 - 54 years old

Female

Back Sleeper

> 300 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Restricted Mobility, Fibromyalgia, Hip Pain, Neck Pain, Osteoporosis, Plus Size, Restless Leg, Sleep Apnea, Sleeping Hot, Spinal Stenosis

0
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Female
jacquelinePalm Coast, FL
Review left on Oct 26, 2017

Sags Sags Sags

Sagging is not to be expected for a mattress a few years old.
This review is for Serta Paula Deen
Owned for: 5 years
Condition: Very worn

55 - 64 years old

Female

Don't know Sleeper

150-200 lbs

Prefers Medium Feel

0
See full review

Female
SonnetSaint Paul, MN
Review left on Feb 9, 2016

Serta Paula Deen Whitaker Sunset Memory Foam Mattress

We bought the Serta Paula Deen Whitaker Sunset Memory Foam mattress after trying it out in the store & loving it, & the price couldn't be beat. About two months into owning & sleeping on this mattress I noticed that my side of the bed was not springing back during the day, meaning there was a large dip where I sleep. I tried rolling more toward the middle of the bed where it was much firmer, only to find myself back in the "dip". We have turned the mattress around, but you can only do that so many times & with the way the bed is made, you can't flip it over. This mattress was purchased because both my Fiance & I have back problems. We thought the memory foam would be great for that, but it has only made things worse. Not only do I wake up with more aches & pains than the previous mattress, the pains last throughout the day. I guess you get what you pay for in the end.
This review is for Serta Paula Deen
Owned for: 2 years
Condition: Completely worn

35 - 44 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Acid Reflux, Arthritis, Back Pain, Fibromyalgia, Hip Pain, Neck Pain, Restless Leg

Official Response
Thank you for sharing your experience. We are sorry to hear of your dissatisfaction. Normal body impressions can occur over time due to the nature of foams and fibers when exposed to body weight and temperature after consistent use. We recommend making sure that the box spring and bed frame are still up to par and providing proper support.
0
See full review+ 4 comments

Female
KaylahJacksonville, NC
Review left on Feb 4, 2016

Body impressions make for hard nights sleep

This mattress was supposed to be something great for mine and my husbands back. First off it is way too hard. After about 30 days our body impressions were molded into the mattress on our sides, leaving a huge lump near the middle where we don't sleep. It gets so warm evef on the coldest day my husband sweats so much, hd has to kick off ghe sheets. I'd love to just get up and buy a new mattress all together. Not satisfied with this serta mattress.
This review is for Serta Paula Deen
Owned for: 3-6 months
Condition: Like new

25 - 34 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

Back Pain, Hip Pain, Neck Pain, Restless Leg, Sleeping Hot

0
See full review

Female
SherryIthaca, NY
Review left on Dec 13, 2015

Not happy

My husband and I bought this mattress two years ago. The edges already buckle down when it wasn't supposed to and it is very hot to sleep. Bad investment for us and was told it would help with my back problem. It has since made it worse.
This review is for Serta Paula Deen
Owned for: 2 years
Condition: Completely worn

35 - 44 years old

Female

Back Sleeper

150-200 lbs

Prefers Medium Feel

Allergies, Back Pain, Neck Pain, Sleep Apnea, Sleeping Hot

0
See full review

Female
Diana
Review left on Sep 15, 2015

paula deen matress terrible

Sags in middle. Store doesn't care
This review is for Serta Paula Deen
Owned for: 2 years
Condition: Like new

55 - 64 years old

Female

Stomach Sleeper

100-150 lbs

Prefers Harder Feel

Arthritis, Back Pain, Sleeping Hot

Official Response
For warranty inquiries and general information via Serta, you can call 1-888-557-3782.
0
See full review+ 1 comment

Female
Mary BCrystal River, FL
Review left on Oct 24, 2011

Great Nights sleep!

I love this mattress set! I work on my feet all day, and used to get up and and my feet and back would hurt and be stiff for several minutes. That changed the first night sleeping on this bed! I was unsure about the two different comfort sides, but find that i like having the option and use both sides as needed. Have had it for almost a year, no problems or issues.
This review is for Serta Paula Deen

Female

Side Sleeper

150-200 lbs

0
See full review

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