Natura Green
Mattress Ratings & Reviews

84/100

Very Good

Based on 92 real owner experiences with this brand.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

N/A

Warranty Service

N/A

Average Lifespan

10.7 Years

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

N/A

Warranty Service

N/A

Average Lifespan

10.7 Years

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92 total ratings, 5 with reviews

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JasonSouthgate, MI

Review left on Dec 7, 2019

Disgusted

Had this bed less then 2 years. Both sides have blown out and the springs are making popping noises. The mattress was bought from art van so we had them come out for a warranty check, the inspector said the mattress was absolutely defective and that he would put in the claim. The mattress was un perfect condition as far as cleanliness, no stains etc. but the claim was denied from Natura because the tag was ripped off. So warning to everyone do not believe the warranties this company will find any excuse to void it.

This review is for Natura Green Harmony

Owned for: 2 years

Condition: Don't know

45 - 54 years old

Male

Back Sleeper

200-250 lbs

Prefers Medium Feel

See full review

TerriMississauga, ON

Review left on Nov 19, 2017

Terrible Purchase

I've had a few mattresses in my time. This one we bought because it was manufactured locally and it was Natural ... topping was bamboo and wool. It's been a terrible mattress. It developed quite quickly into mogels like on a ski hill. Where my husband sleeps is a deep depression followed by a huge hill in the middle and where I sleep is a deep depression. We are not big people. 140 - 150 lbs. I have had terrible back pain and its now coming back to the mattress. Too soon for this mattress to die. Do not buy!! Terrible for your neck/body.

This review is for Natura Green

Owned for: 6 years

Condition: Very worn

45 - 54 years old

Female

Back Sleeper

100-150 lbs

Prefers Medium Feel

See full review

Carolyn WScottsdale, AZ

Review left on Feb 27, 2013

Disappointed

We ordered the king size Tranquil and upon delivery, when we took it out of the box, it appeared to be raised in the middle and had slight dips on the two sides. I convinced myself this had to be the result of shipping upright in the box. But on our first night's sleep, it was noticeably softer on the sides and had a firmer raised ridge down the center. When I lay on it, if I move toward center, it feels like I am on a slant. We had an old Simmons that finally developed body impressions, but it took about 7 years for it to do so. This mattress seemed to be delivered with them! I can't believe it came to us already this way and am convinced it was a showroom model or something (although I have been told by a company rep this would not be the case.) We tried to return it under the warranty in which photos have to be taken to show it has at least a 1 1/2 indentation. Ours is close to this, but what makes me mad is that when there is no body weight on it, it isn't going to look as bad as it feels. It is like a hammock to sleep in and not supportive and I am getting back pain after sleeping on it. The company rep also told me, they do get frequent customer calls regarding the ‘appearance of the mattress’ and said the top wool padding would compress where you sleep and give this appearance. However, I reminded her this is what it looked and felt like upon our first night. It came to us this way! We did not create this by sleeping on it. Perhaps it has gotten worse in a matter of just a few weeks? But as a matter of fact, because my husband works nights and sleeps during the day, we have both spent a few weeks sleeping in the middle of it. The middle does not seem to compress like the sides already are. In the end, we were denied a return under the warranty and told "It is a King Mattress so the compacting of wool (impressions) will be a lot more noticeable than on another sized mattress. The impressions they are experiencing are normal and will occur. They should not get much deeper as there is only 1.5” of wool quilted into the cover of the mattress. Because everything is made to order – I can assure you that this was a not a mattress that was previously slept on so impressions right of the box would not be possible." Well apparently the company is calling me a liar. All I can say is, this was our experience, right out of the box, and we have only had the mattress for a month and it is a waste of money because we are going to get something else. There is minimal latex in this thing, so 100% latex is clearly the way to go if you want support.

This review is for Natura Green Tranquil

See full review

Lynn SNapa, CA

Review left on Sep 18, 2012

Giant wrinkle

After 3 years of sleeping on a $300 futon, I thought I'd save & invest in a good quality mattress. After searching at several stores for "green" mattresses, I found the Natura Serene and purchased one. At first, I really liked the mattress - it was very comfortable. But during the first year it developed this large wrinkle all the way across the middle. I contacted the store & was told they couldn't do anything about it, but the guy was helpful & gave me the name & phone number of who to contact at the company. At first, the woman at Natura seemed quite helpful, asking lots of questions via email. I sent her several photos & she said she'd have to check with her boss. But after 11 emails back & forth, she suddenly said that her boss says it's normal wear & tear! Really? A giant wrinkle? In all the years I've been sleeping on mattresses I've never seen or heard of anything like this! I asked to be put in contact with her supervisor, who told me it's normal for the wool under the cover to shift around and that I could just smooth it out. Of course I'd tried to smooth it out before I contacted them. It will smooth out part way but by morning is in a lumpy wrinkle again. If this is normal, why wasn't I told that every day I was going to have to take my comforter, blanket, sheets and mattress cover off in order to adjust the lumpy wrinkle? I definitely wouldn't have purchased this product! I asked if this is a common problem & got no response. I've also asked to be put in touch with this woman's supervisor, or someone who can assist with this problem. After visiting other mattress stores & showing pictures of the mattress, I've been assured by several mattress specialists that this is NOT normal wear & tear & that the company should stand behind their product. It supposedly has a 20 year warranty & it's only a year old. When I revisited the store where I purchased it, I found out that they no longer carry Natura due to "service issues" and that I should by all means keep after Natura to do something. But what does one do when they just say "sorry" and quit communicating with you? They act like they can sell an inferior or defective product and a "sorry" will get them off the hook. I would not, under any circumstances, purchase one of their products!

This review is for Natura Green Serene

Female

Side Sleeper

See full review

Kim MWest Dennis, MA

Review left on Aug 16, 2012

so disappointed

My husband and I purchased this mattress with our wedding money. We both have allergies so we really liked the hypo allergenic, organic qualities. It was very comfortable in the store and the sales person assured us it did not hold heat. We specifically asked as we knew this was an issue with latex mattresses. We were never told about body impressions. Within a month it felt like we were sleeping in 2 seperate beds with a lump inbetween us. This was one of the main reasons we wanted to get rid of our old bed! We also would wake up several times throughout the night drenched in sweat. (good thing we weren't too close to each other!) I have also developed back pain in the last 3 months. Coincidence? The store we bought it from would/could not do anything for us and suggested we call Natura directly. Natura insists that body impressions of up to 1.5" are "normal" and the mattress should not hold heat. Unless I can prove the indentations are deeper than 1.5" there is nothing they will do. I am so dissapointed with the mattress, with the store, with the customer service and with being out $1,000. PLEASE do your research before buying this brand!

This review is for Natura Green Serene

See full review

Crozet, VA

Review left on May 8, 2025

Ratings from this sleeper:

Back Support

5/ 5

Pressure Relief

5/ 5

Sleep Quality

5/ 5

Stays "Cool"

5/ 5

Value

N/A

Warranty Service

N/A

This review is for Natura Green

Owned for: 6 years

Condition: Slightly worn

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Sleeping Hot

Commack, NY

Review left on Jan 6, 2025

Ratings from this sleeper:

Back Support

3/ 5

Pressure Relief

3/ 5

Sleep Quality

3/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Natura Green

Owned for: 6 years

Condition: Very worn

Over 65 years old

Female

Side Sleeper

< 100 lbs

Prefers Softer Feel

Allergies, Arthritis, Back Pain, Hip Pain, Neck Pain, Osteoporosis, Scoliosis, Spondylolisthesis

CccSouth Jordan, UT

Review left on Sep 22, 2024

Ratings from this sleeper:

Back Support

3/ 5

Pressure Relief

2/ 5

Sleep Quality

2/ 5

Stays "Cool"

3/ 5

Value

N/A

Warranty Service

N/A

This review is for Natura Green Spring Liberty Plush

Owned for: 5 years

Condition: Slightly worn

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Acid Reflux, Arthritis, Back Pain, Hip Pain, Neck Pain, Sleeping Hot

Kitchener, ON

Review left on May 23, 2024

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

2/ 5

Sleep Quality

5/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Natura Green

Owned for: 13 years

Condition: Slightly worn

Over 65 years old

Male

Side Sleeper

200-250 lbs

Prefers Softer Feel

Arthritis, Back Pain, Hip Pain, Neck Pain, Restless Leg

Manhattan Beach, CA

Review left on Oct 16, 2023

Ratings from this sleeper:

Back Support

3/ 5

Pressure Relief

2/ 5

Sleep Quality

N/A

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Natura Green

Owned for: 10 years

Condition: Slightly worn

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

2 3 4 5

...

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Natura Green
Mattress Ratings & Reviews

Disgusted

Terrible Purchase

Disappointed

Giant wrinkle

so disappointed

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

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Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Natura Green Mattress Ratings & Reviews

Disgusted

Terrible Purchase

Disappointed

Giant wrinkle

so disappointed

Natura Green
Mattress Ratings & Reviews