This was the most disappointing thing in 45 years that we’ve purchased.The warranty for kingsdown is no good.They told us it was our fault but our old mattress was 25 years old and twice as good. It still looks great but it’s no good underneath.Sags to one side.
This mattress is not worth the money!
We are 7 years in and It started to sag after a few years. We called the company, they told us we have to pay for an inspector to come out, gave us the runaround. Horrible customer service.
Please please stay away from it. The “10 year warranty” is fake, they give you the run around and at the end you’re unable to get a replacement.
I weigh (50kg) much less than my husband (70kg) and every night I feel as if I’m sucked into a vortex, climbing out of a pit in the middle of the bed. I wish I would have listened to the reviewers who listed this problem prior to purchase.
I feel angry that we spend so much money on this junk.
Be warned and stay clear of the My Side mattresses. They reel you in with their gimmick but you end up paying a high price for an extremely sub standard mattress. Unless you enjoy waking up in pain, a pool of sweat and in a hole then don't bother.
