The topper on this mattress is completely useless. It compresses down to a hard surface. Your body sinks in until you hit the hard mattress, so you don't get any pressure relief while laying on your side. It also provides no back support. Honestly the most uncomfortable mattress I've slept on. Warranty is terrible. Mattress developed sink holes right away, but manufacturer states that the depression must be greater than 1.5" with no pressure applied. Whole body is out of alignment on this mattress, but we are told that is a comfort issue not covered under warranty.
This review is for Simmons Beautyrest Recharge Plush
Owned for: 3 years
Condition: Moderately worn
45 - 54 years old
Female
Side Sleeper
150-200 lbs
Prefers Softer Feel
Acid Reflux, Allergies, Arthritis, Back Pain, Fibromyalgia, Hip Pain, Neck Pain, Restless Leg, Sleep Apnea
Don't buy it!! Pick something else. We can't get comfortable on this mattress. It is hard even though it's a plush and does not support my body. I feels cheaply made.
This review is for Simmons Beautyrest Recharge Plush
Terrible, had to buy new mattress (after 2 yrs) as warranty or email claims go un answered. Customer service will not return calls or reach out. Warranty claim goes into black hole. WORST BED EVER!
This review is for Simmons Beautyrest Recharge Plush
I am under 140 pounds and sleep all ways. This bed looks new can not see any reason for the lack of back support. I do not feel or see any oh that is why spots. It has the exact base setup that Macy's said but still something is very wrong, not to sure the 25 year warrenty covers this bed is killing my back! HATE IT!!!
This review is for Simmons Beautyrest Recharge World Class Sonora Extra Firm
Purchased this mattress at Sears after reading many reviews and intensive research. Initially happy with comfort, support and overall rest. After 6 months, noticeably started to wear with indents happening. Contacted store, they stated this was normal for pillow top mattresses. After 1 year, indents turned into troughs. Contacted store, they referred me to the mfg. contacted mfg, they sent me to warranty (3rd party). Multiple calls, messages left, emails sent, I finally spoke to a human and I was provided with a litany of items in which I had to provide. After measuring with strings and rulers to gather the appropriate photos in the specific areas of concern, I packaged all documented evidence and forwarded to appropriate parties....and waited. After 1 week, called to confirm my information was received...they had NO RECORD of my ticket or information of the data I sent. I opened another ticket, took names of those I spoke with and, again, sent daya. 1 week....I cannot reach a human to confirm receipt of information. Complained to Sears, called, emailed, to no avail. Tired and dismayed, I gave up. Today marks 5 years where troughs have evolved into grand canyons and a mountainous devise causing a multitude of sleep issues. I’m shopping for a new mattress armed with a “buyer beware “ attitude regarding warranty and durability/longevity expectations.
This review is for Simmons Beautyrest Recharge World Class Kentwood Luxury Firm Pillowtop
Owned for: 5 years
Condition: Completely worn
55 - 64 years old
Female
Side Sleeper
150-200 lbs
Prefers Medium Feel
Acid Reflux, Back Pain, Hip Pain, Sleep Apnea, Sleeping Hot
We decided on this mattress because we had a wonderful night at a Quality inn hotel and the salesman at Mattress King believed the Briana would be a close match. It started out being really firm and soon, back problems, shoulder and arm numbness and there was no where on the bed I could get any sleep. The mattress sags and full of lumps after about one year. After two years , I could no longer sleep on it but a few hours a night. My husband slept on it one time and he was sick the next morning stating it was one of the worse nights of his life. And of course no one wAnts to stand behind their product.
This review is for Simmons Beautyrest Recharge Briana Luxury Firm
Thought we would upgrade our 6 yr. old Beautyrest Melrose mattress since it was showing depressions and losing support.
After "testing" several firm contenders, we decided on the World Class Bridgewater firm model. We are both side-sleepers and over 200 lbs. Got a great price with new box spring from the local MattressFirm store and quick delivery, etc. Was told to try it for at least 30 days as they offer 120 day trial period. (Very Nice!) The problems started the first week. We found ourselves rolling towards the middle and fought to stay on our own side. Next the surface depression problem started after only 3 weeks! Cannot imagine it lasting for the 10 yr. warranty period! Thank goodness for a test period. we are looking to upgrade to the BR Legend Winward Luxury Firm or Black Hybrid Gladney Luxury Firm.
This review is for Simmons Beautyrest Recharge World Class Bridgewater Firm
My last mattress was a really firm mattress and I had it for almost 14 years. I bought this one a few months ago and wow, wow wow. I was expecting to toss around a little on this. I keep waking up in the exact same spot I started. No more back pain either. There's not much more I can say.
This review is for Simmons Beautyrest Recharge World Class Bridgewater Firm
Owned for: 1-3 months
Condition: Like new
45 - 54 years old
Male
Side Sleeper
150-200 lbs
Prefers Harder Feel
Acid Reflux, Allergies, Back Pain, Hip Pain, Sleeping Hot
