Spring Air Back Supporter Four Seasons
Mattress Ratings & Reviews

85/100

Very Good

Based on 351 real owner experiences with this brand.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

N/A

Warranty Service

N/A

Average Lifespan

13.6 Years

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

N/A

Warranty Service

N/A

Average Lifespan

13.6 Years

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351 total ratings, 6 with reviews

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ReneLos Angeles, CA

Review left on Apr 20, 2016

Saggy the very first days

Today is April 2016. Got the bed in January 2016. During our first week of having slept in it, my husband and I could feel the sagging and could actually see the sag from where we had lay. So uncomfortable, we toss and turn all night and we get up in the morning feeling very tired and hurting. We are so upset, we paid our good and hard earned money for a piece of worthless bed. No support from anyone to help with our loss. What is a warranty for then? Spring Air just wants our money. Forget about customers satisfaction. If anyone can help, Please HELP us!

This review is for Spring Air Four Seasons Berkshire Pillow Top

Owned for: 3-6 months

Condition: Don't know

35 - 44 years old

Female

Side Sleeper

150-200 lbs

Prefers Softer Feel

See full review+ 1 comment

Sandra BOlin, NC

Review left on Nov 24, 2013

terrible mattress, would NOT recommend

We spend 4-6 months in our RV, so this mattress has NOT been slept in for a full 4 yrs.; however, it looks like a mattress that is at least 20 yrs old. Very uncomfortable, stiff and sore in the morning. We are getting rid of this mattress, money down the drain.

This review is for Spring Air Four Seasons Renoir Eurotop

Owned for: More than 3 months

Condition: Completely worn

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Softer Feel

Official Response

Sandra, we are sorry to hear about your experience, and would like to see what we could do to help. first where was this bed purchased? how long ago? what bed is it? and what retailer? thank you! and since you are in North Carolina feel free to contact our plant at Phone (336) 272-1141 Customer Service Resolution Team

See full review+ 1 comment

Rosalie SHenderson, KY

Review left on Nov 17, 2012

Terrible

DO NOT PURCHASE THIS MATTRESS! After 6 months the mattress begins to sag and Spring Air gives you the run arounds over the warranty of the mattress. There is a 2 inch sag and my husband and I have to put pillows between us to keep from rolling on top of one another because mattress sags so bad. Worst purchase we have ever made.

This review is for Spring Air Back Supporter Four Seasons

See full review

Marcia MRoanoke, VA

Review left on Nov 1, 2011

Worst Mattress- DO NOT BUY

We have only had a negative experience with the King Size Euro top Four Season Back Supporter Mattress manufactured by Spring Air and purchased from Schewel’s Department Store in Roanoke, VA. We purchased this bed because our old mattress was 12 years old and the mattress cover was beginning to rip. We purchased this mattress on October 20, 2011. It was delivered to our home on October 26. After waking up the very next day, we knew we had a lemon. Our first night’s sleep resulted in me not resting due to shoulder and neck pain. My husband’s back and shoulder were sore and he had a mild headache. On October 28, I went back to the store and spoke with the salesman and told him this bed was not working for us. I indicated to him that all four sides sagged and leaned in when we put our body weight on the bed. I also told him that our head was always lowered than the rest of our bodies. The middle of the bed was like a hump in the center. The bed simply felt as if there was no support around the sides at all. He told me to try the bed out a few more days…. Well after a few more sleepless and painful nights as well as sleeping on six pillows, our sleep was no better and we were always leaning on the side and edges. On October 31, we were directed to the assistant store manager, who set up time for a store representative to do field measurements and testing of the mattress on Nov. 1. The representative simply said the bed was set up correctly and the height measured in tolerance. I kept telling him that was not the issue the issue is that the bed, when you apply pressure on the side or head of the bed leans and sags resulting in awkward head, neck and back positioning. He then called the local Spring Air Representative who was able to come by that same night. Spring Air basically did the exact test, would not lay on the edge of the bed to verify my complaint. He basically told me that all measurements were within guidelines and that they do not warranty comfort. Neither field representative would lie on the side of the bed; they would only lie in the center. Even though I said several times that the head and sides of the bed sags and leans. After only 7 days of ownership, I am personally in so much pain... my legs, hips, lower back, neck and shoulder ache. I have purchased several; pillows to elevate my head, however even with all of the pillows the head still sags. The center of the bed sits high and looks like a mini mountain and when the bed is made up it looks lumpy and uneven because of the rows on the pillow top. I sincerely hate this bed and only wish that I had read reviews and did a better job at evaluating this product. However, it is difficult to lay on an in-store bed but get a totally different bed that has poor workmanship and be told you must accept it “as is” even if you indicate the problem within 7 days of ownership. It simply seems like false advertisement because the bed I purchased feels or sleeps nothing like the store floor model. I even went back to the store and laid on the floor sample for 30 minutes. My bed is just not the same bed as the one in the store and neither Spring Air nor Shewels will even consider that possibility. They are only saying that the bed is an as is bed and they don’t warranty comfort I keep telling them it is poor workmanship, quality and manufacture that is directly impacting comfort! Spring Air's warranty leaves everything up to their sole discretion as to honoring an exchange or refund. Needless to say they are doing neither to help me! The irony is that my sales person told me that I could return the bed if it didn't work out. Because I had not purchased a mattress in 12 years and didn't have any problems with my old purchase, I didn't think it would be an issue. . This bed is the worst and I would never ever recommend this product or the store that we purchased the product from in Roanoke, VA.

This review is for Spring Air Back Supporter Euphoria Plush Euro Top

Female

Side Sleeper

150-200 lbs

See full review

Dawna DSanta Rosa, CA

Review left on Jan 2, 2011

I will never purchase another Chattam & Wells product again...

I finally decided to purchase an expensive bed/mattress. I decided to go with Chattam & Wells~ Sadly after having the bed for less than a year I noticed defects~ contacted a rep for Chattam and Wells as there is a 10 year warranty. I was told that they would not honor the warranty and in fact made it null & void as the rep stated that there was a spot on the mattress! The mattress has no spots or discoloration, however, I could not get any cooperation from Chattam~ Very disappointed and I feel like I wasted 4,288.49 (with sales tax)!

This review is for Spring Air Four Seasons Camelot Pillow Top

Female

Side Sleeper

See full review

Chris FGreensboro, NC

Review left on Nov 23, 2009

Good support

I am happy with this mattress. I have had it for a few years now and it has remained firm and well-supported. I prefer a firm mattress but we did put a pillow top on it for added comfort, as my partner felt it was too firm.

This review is for Spring Air Back Supporter Four Seasons

35 - 44 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

Allergies, Arthritis, Back Pain, Hip Pain, Neck Pain, Sleeping Hot

See full review

Thomas TWarren, VT

Review left on Aug 22, 2025

Ratings from this sleeper:

Back Support

5/ 5

Pressure Relief

5/ 5

Sleep Quality

5/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Spring Air Back Supporter Four Seasons

Owned for: More than 20 years

Condition: Moderately worn

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Softer Feel

Kaufman, TX

Review left on Aug 9, 2025

Ratings from this sleeper:

Back Support

5/ 5

Pressure Relief

4/ 5

Sleep Quality

3/ 5

Stays "Cool"

5/ 5

Value

N/A

Warranty Service

N/A

This review is for Spring Air Back Supporter Four Seasons

Owned for: 6 years

Condition: Moderately worn

45 - 54 years old

Male

Side Sleeper

150-200 lbs

Prefers Softer Feel

Allergies, Back Pain, Neck Pain, Scoliosis

AdrienneBoise, ID

Review left on Jun 24, 2025

Ratings from this sleeper:

Back Support

3/ 5

Pressure Relief

2/ 5

Sleep Quality

4/ 5

Stays "Cool"

3/ 5

Value

N/A

Warranty Service

N/A

This review is for Spring Air Back Supporter Four Seasons

Owned for: 14 years

Condition: Very worn

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Sleeping Hot

JennyPhoenix, AZ

Review left on Jun 15, 2025

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

5/ 5

Sleep Quality

5/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Spring Air Back Supporter Four Seasons

Owned for: More than a year

Condition: Moderately worn

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Restless Leg

2 3 4 5

...

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Spring Air Back Supporter Four Seasons
Mattress Ratings & Reviews

Saggy the very first days

terrible mattress, would NOT recommend

Official Response

Terrible

Worst Mattress- DO NOT BUY

I will never purchase another Chattam & Wells product again...

Good support

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Spring Air Back Supporter Four Seasons Mattress Ratings & Reviews

Saggy the very first days

terrible mattress, would NOT recommend

Official Response

Terrible

Worst Mattress- DO NOT BUY

I will never purchase another Chattam & Wells product again...

Good support

Spring Air Back Supporter Four Seasons
Mattress Ratings & Reviews