So disappointed. It was over our budget but we felt that it was worth the expense if it would be comfortable and afford us good rest. Ten months later we have two "ruts," one on each side of the bed. Yes, the mattress and box spring are supported on bed frame. We purchased an inexpensive Beautyrest Classic set over four years ago for $400 at Metro Mattress and were not surprised that it lasted about a year before sagging occurred. The Kimble Glen was much more expensive and lasted far less than the Classic. With Raymour & Flanigan the Platinum Warranty only covers stains and an exchange within 45 days of purchase. Of note is the fact that we feel Raymour & Flanigan did a bait and switch because the mattress we tried in the showroom was comfortable and provided soft support when we rolled over and laid on our sides. The mattress that was delivered does not.
This review is for Simmons Beautyrest Recharge Classic Kimble Glen Pillowtop
I bought my mattress at a mattress firm in dfw tx, it was a floor model and I paid $600 for it. It was pretty comfy when I first got it. After a year and 3 months it sinks in the middle and the pillow top has separated in the middle leaving a huge bubble the size of the bottom of a 50 gallon drum. When I asked mattress firm if I could return it they said floor models have no warranty and after talking to corporate and the dfw district mang they agreed that paying that much for a mattress and it being "trash" after only a year and 3 months, there was "nothing they could do". I've always bought simmons beautyrest mattress it, but I'm very disappointed in my purchase and give it one star. A complete rip off.
This review is for Simmons Beautyrest Recharge Classic Mitzi Plush Pillowtop
Third replacement mattress now has a huge bump in the middle. I have called company 2 times and left messages. No return calls. Tried claim form on line through NFM, does not go through!!! VERY frustrated will never have another mattress from them again.
This review is for Simmons Beautyrest Recharge Classic Candace Luxury Firm
If you need a firm mattress, you won't be disappointed
I've spent lots of money (2500+) on mattresses in the past. I recently bought a pierpont when I needed a mattress in a second home. I didn't want to spend a lot for a mattress that would get occasional use. I have to say that this mattress is much more comfortable/supportive than my others. It's a coil mattress, but you don't feel the coils. There's a slight pillow top that makes it firm with just a little softness. There is decent motion isolation, and good edges that don't sink when you get out of bed. I actually replaced a memory foam mattress with a second pierpont. Highly recommended.
This review is for Simmons Beautyrest Recharge Classic Pierpont Firm
I have had (2) replacements of this mattress from the American Furniture Warehouse in a period of just a few months. I have had the same issue with each of the mattresses and am having the second one returned in order to purchase another mattress brand all together.
I have had a Beautyrest in the past and it lasted a good 15 years. It was one of the best mattresses I ever had and thought that purchasing another Beautyrest would be a good idea. I was very, very wrong.
I ordered a queen size Pontevedra and almost immediately, you could feel a difference between the two sides of the mattress. One side felt like it was supporting you and the other side felt like you were sinking down into it--like you were in a "valley." I contacted AFW and was given a replacement mattress of the same model. Shortly afterwards, I was noticing the same problem. The first side I laid on was fine, but when I rotated my mattress as I was supposed to, I noticed that there was extreme sagging again on the opposite side.
My first purchase was less than a year ago. I have had two replacements with the same problem. I spoke with AFW and they are concerned because they said that another consumer just brought her new mattress in for the same thing. I have been waking up every morning with completely numb hands and have had a large amount of back and neck pain. Recently, I have also started to feel a deep kind of nerve pain in my back and last night I lay in my bed feeling like I was going to cry because I hurt so much. I have been tossing and turning every night since getting this model and cannot wait for my new mattress from another brand to come tomorrow--it couldn't come soon enough!
I will be taking steps to contact Beautyrest asap on this, especially now that I'm learning that I haven't been alone in this and that others are experiencing the same sagging that I am with it. I'm just ready to not be in pain anymore. That is the worst part of this whole experience.
This review is for Simmons Beautyrest Recharge Classic Pontevedra
This mattress developed a major lump about 3" high, 6" wide and 18" long after only 3 months. Having problems getting warranty respected by retailer - had to contact manufacturer directly. What a rip-off
This review is for Simmons Beautyrest Recharge Classic Candace Plush
Owned for: Less than a year
Condition: Completely worn
55 - 64 years old
Female
Side Sleeper
250-300 lbs
Prefers Harder Feel
Arthritis, Fibromyalgia, Hip Pain, Osteoarthritis, Sleep Apnea
Way too much money for a mattress when it starts sagging on edges after 6-8 months and holding body imprint. Has only one side so you cant flip it to save it a little
This review is for Simmons Beautyrest Recharge Classic Candace Plush Pillowtop
