Zinus
Mattress Ratings & Reviews

73/100

Good

Based on 2,046 real owner experiences with this brand.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

N/A

Warranty Service

N/A

Average Lifespan

N/A

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

N/A

Warranty Service

N/A

Average Lifespan

N/A

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Take the

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2,046 total ratings, 3 with reviews

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Jim YChesterfield, MO

Review left on Jul 21, 2026

Lost it’s support

Don’t buy this BS They do not stand by the products I bought one a year ago and it has lost its support on the sides the only support is in the middle doesn’t do me or my wife any good. Filed a warranty claim and was denied total BS warranty don’t make the same mistake

This review is for Zinus Green Tea Hybrid

Owned for: 1 year

Condition: Moderately worn

55 - 64 years old

Male

Side Sleeper

200-250 lbs

Prefers Somewhat Harder Feel

See full review

JillCincinnati, OH

Review left on Apr 12, 2018

HORRIBLE CUSTOMER SERVICE!!!

Do not buy from this company. You either get a busy signal, a voicemail or they do not return your internet inquiries. Once I finally reached them, they just apologized and said there was nothing they could do....Horrible!!!

This review is for Zinus

Owned for: 1-3 months

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Somewhat Harder Feel

See full review

WilliamCassville, WI

Review left on Jan 25, 2017

Why buying a Chinese Manufactured Mattress is BAD idea.

Purchased from Sams Club online. (It does not appear Sams Club, in store or online, carries this China manufactured mattress any longer). It was reasonable priced, but not cheap, and was so poorly made the cover deteriorated after 20 nights sleep. The inside of the pad is so poorly sewn that the foam inside the pad comes loose and fragments. The mattress itself has a paper thing cover that is useless. The foam in mattress is low quality, low density junk. If Possible, the customer service is deplorable. They seem to make you jump through hoops, disregard anything you say, and after months of communication deny your warranty claim. You are better off sleeping on the floor until you can save up enough to buy a real mattress from an American company (or any company not manufacturing mattresses in China).

This review is for Zinus

Owned for: 2 years

Condition: Completely worn

45 - 54 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

See full review

Review left on Jul 27, 2026

Ratings from this sleeper:

Back Support

1/ 5

Pressure Relief

5/ 5

Sleep Quality

1/ 5

Stays "Cool"

2/ 5

Value

N/A

Warranty Service

N/A

This review is for Zinus

Owned for: 3-6 months

Condition: Like new

25 - 34 years old

Female

Side Sleeper

150-200 lbs

Prefers Very Soft Feel

Acid Reflux, Arthritis, Back Pain (lower / middle), Fibromyalgia, Pinched nerve, Restless Leg, Sleep Apnea

MathewPortland, OR

Review left on Jul 26, 2026

Ratings from this sleeper:

Back Support

3/ 5

Pressure Relief

3/ 5

Sleep Quality

3/ 5

Stays "Cool"

5/ 5

Value

N/A

Warranty Service

N/A

This review is for Zinus 12" Green Tea

Owned for: 2 years

Condition: Very worn

25 - 34 years old

Male

Side Sleeper

200-250 lbs

Prefers Medium Feel

Back Pain (lower / middle), Hip Pain, Latex Allergy, Back Pain (upper / neck), Shoulder Pain, Wool Allergy

Review left on Jul 23, 2026

Ratings from this sleeper:

Back Support

3/ 5

Pressure Relief

2/ 5

Sleep Quality

3/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Zinus

Owned for: 4 years

Condition: Moderately worn

25 - 34 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Sleep Apnea

Review left on Jul 20, 2026

Ratings from this sleeper:

Back Support

3/ 5

Pressure Relief

4/ 5

Sleep Quality

3/ 5

Stays "Cool"

1/ 5

Value

N/A

Warranty Service

N/A

This review is for Zinus

Owned for: 8 years

Condition: Moderately worn

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Somewhat Harder Feel

Review left on Jul 18, 2026

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

3/ 5

Sleep Quality

5/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Zinus

Owned for: 5 years

Condition: Slightly worn

Under 25 years old

Female

Stomach Sleeper

100-150 lbs

Prefers Somewhat Harder Feel

Airborne Allergies, Shoulder Pain

Review left on Jul 8, 2026

Ratings from this sleeper:

Back Support

5/ 5

Pressure Relief

5/ 5

Sleep Quality

5/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Zinus

Owned for: 2 years

Condition: Like new

Under 25 years old

Female

Stomach Sleeper

150-200 lbs

Prefers Somewhat Harder Feel

Review left on Jul 8, 2026

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

5/ 5

Sleep Quality

5/ 5

Stays "Cool"

3/ 5

Value

N/A

Warranty Service

N/A

This review is for Zinus

Owned for: 9 years

Condition: Slightly worn

25 - 34 years old

Female

Side Sleeper

150-200 lbs

Prefers Somewhat Softer Feel

Airborne Allergies, Restless Leg, Sleep Apnea

2 3 4 5

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Zinus
Mattress Ratings & Reviews

Lost it’s support

HORRIBLE CUSTOMER SERVICE!!!

Why buying a Chinese Manufactured Mattress is BAD idea.

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Zinus Mattress Ratings & Reviews

Lost it’s support

HORRIBLE CUSTOMER SERVICE!!!

Why buying a Chinese Manufactured Mattress is BAD idea.

Zinus
Mattress Ratings & Reviews