Do not buy from this company. You either get a busy signal, a voicemail or they do not return your internet inquiries. Once I finally reached them, they just apologized and said there was nothing they could do....Horrible!!!
Why buying a Chinese Manufactured Mattress is BAD idea.
Purchased from Sams Club online. (It does not appear Sams Club, in store or online, carries this China manufactured mattress any longer). It was reasonable priced, but not cheap, and was so poorly made the cover deteriorated after 20 nights sleep. The inside of the pad is so poorly sewn that the foam inside the pad comes loose and fragments. The mattress itself has a paper thing cover that is useless. The foam in mattress is low quality, low density junk. If Possible, the customer service is deplorable. They seem to make you jump through hoops, disregard anything you say, and after months of communication deny your warranty claim. You are better off sleeping on the floor until you can save up enough to buy a real mattress from an American company (or any company not manufacturing mattresses in China).
Acid Reflux, Airborne Allergies, Arthritis, Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Pinched nerve, Plus Size, Sleep Apnea, Sleeping Hot
0
Review left on Apr 25, 2026
Ratings from this sleeper:
Back Support
3/ 5
Pressure Relief
3/ 5
Sleep Quality
3/ 5
Stays "Cool"
4/ 5
Value
N/A
Warranty Service
N/A
This review is for Zinus Solicore
Owned for: 3 years
Condition: Moderately worn
Over 65 years old
Female
Side Sleeper
200-250 lbs
Prefers Very Hard
Acid Reflux, Arthritis, Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Shoulder Pain, Sleep Apnea
