Zinus
Mattress Ratings & Reviews

Zinus logo
79/100
Very Good
Back Support
54
Pressure Relief
60
Sleep Quality
57
Stays "Cool"
57
Value
N/A
Warranty Service
N/A
Average Lifespan
N/A

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Back Support
54
Pressure Relief
60
Sleep Quality
57
Stays "Cool"
57
Value
N/A
Warranty Service
N/A
Average Lifespan
N/A

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1,872 total ratings, 2 with reviews
Female
JillCincinnati, OH
Review left on Apr 12, 2018

HORRIBLE CUSTOMER SERVICE!!!

Do not buy from this company. You either get a busy signal, a voicemail or they do not return your internet inquiries. Once I finally reached them, they just apologized and said there was nothing they could do....Horrible!!!
This review is for Zinus
Owned for: 1-3 months

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

0
See full review

Male
WilliamCassville, WI
Review left on Jan 25, 2017

Why buying a Chinese Manufactured Mattress is BAD idea.

Purchased from Sams Club online. (It does not appear Sams Club, in store or online, carries this China manufactured mattress any longer). It was reasonable priced, but not cheap, and was so poorly made the cover deteriorated after 20 nights sleep. The inside of the pad is so poorly sewn that the foam inside the pad comes loose and fragments. The mattress itself has a paper thing cover that is useless. The foam in mattress is low quality, low density junk. If Possible, the customer service is deplorable. They seem to make you jump through hoops, disregard anything you say, and after months of communication deny your warranty claim. You are better off sleeping on the floor until you can save up enough to buy a real mattress from an American company (or any company not manufacturing mattresses in China).
This review is for Zinus
Owned for: 2 years
Condition: Completely worn

45 - 54 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

0
See full review

Male
Wilmington, DE
Review left on Sep 2, 2025

Ratings from this sleeper:

Back Support
3/ 5
Pressure Relief
4/ 5
Sleep Quality
5/ 5
Stays "Cool"
3/ 5
Value
N/A
Warranty Service
N/A
This review is for Zinus 12" Green Tea
Owned for: 6 years
Condition: Very worn

25 - 34 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

0

Male
Chicago, IL
Review left on Sep 1, 2025

Ratings from this sleeper:

Back Support
3/ 5
Pressure Relief
4/ 5
Sleep Quality
4/ 5
Stays "Cool"
3/ 5
Value
N/A
Warranty Service
N/A
This review is for Zinus
Condition: Moderately worn

25 - 34 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

Allergies

0

Female
KaitlynTen Mile, TN
Review left on Aug 31, 2025

Ratings from this sleeper:

Back Support
1/ 5
Pressure Relief
1/ 5
Sleep Quality
3/ 5
Stays "Cool"
3/ 5
Value
N/A
Warranty Service
N/A
This review is for Zinus
Owned for: 1 year
Condition: Moderately worn

25 - 34 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Back Pain, Hip Pain, Neck Pain, Sleeping Hot

0

Female
Guyton, GA
Review left on Aug 31, 2025

Ratings from this sleeper:

Back Support
1/ 5
Pressure Relief
1/ 5
Sleep Quality
2/ 5
Stays "Cool"
2/ 5
Value
N/A
Warranty Service
N/A
This review is for Zinus Green Tea Memory Foam
Owned for: 1 year
Condition: Slightly worn

35 - 44 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

Back Pain, Fibromyalgia, Hip Pain, Neck Pain, Restless Leg, Sleeping Hot

0

Male
Columbus, GA
Review left on Aug 30, 2025

Ratings from this sleeper:

Back Support
2/ 5
Pressure Relief
1/ 5
Sleep Quality
1/ 5
Stays "Cool"
3/ 5
Value
N/A
Warranty Service
N/A
This review is for Zinus 12" Green Tea
Owned for: 1 year
Condition: Moderately worn

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

Allergies, Back Pain, Hip Pain, Neck Pain, Sleep Apnea

0

Female
West Hartford, CT
Review left on Aug 26, 2025

Ratings from this sleeper:

Back Support
1/ 5
Pressure Relief
2/ 5
Sleep Quality
N/A
Stays "Cool"
N/A
Value
N/A
Warranty Service
N/A
This review is for Zinus
Owned for: 7 years
Condition: Very worn

25 - 34 years old

Female

Back Sleeper

100-150 lbs

Prefers Medium Feel

Allergies, Back Pain

0

Female
Oakbrook Terrace, IL
Review left on Aug 24, 2025

Ratings from this sleeper:

Back Support
1/ 5
Pressure Relief
1/ 5
Sleep Quality
N/A
Stays "Cool"
1/ 5
Value
N/A
Warranty Service
N/A
This review is for Zinus Adjust-A-Firm
Owned for: 5 years
Condition: Moderately worn

25 - 34 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Allergies, Back Pain, Hip Pain, Restless Leg, Sleeping Hot

0

Male
Mason, OH
Review left on Aug 23, 2025

Ratings from this sleeper:

Back Support
4/ 5
Pressure Relief
5/ 5
Sleep Quality
2/ 5
Stays "Cool"
3/ 5
Value
N/A
Warranty Service
N/A
This review is for Zinus
Owned for: 8 years
Condition: Slightly worn

55 - 64 years old

Male

150-200 lbs

Prefers Harder Feel

Acid Reflux

0