I fall asleep with ease, it's a wonderful feeling, Thank You
It's hard to believe how comfortable my mattress is each and every time I use it. No matter what position I choose to sleep, I wake up refresh and ready.
I had this mattress for 10 years and I’ve recently replaced the Latex FX 3.2 Queen topper and it’s brand new again. The matter itself fells like day one. Custom Comfort mattresses are excellent quality. Best mattress I’ve ever had.
We purchased a Custom Comfort mattress in the past that lasted over 15 years without any problems. We thought that we should chage to a new foam mattress and purchased a Serta foam mattress from LEEDS MATTRESS. The Serta lasted one year before falling apart and developing a huge void in the center. Leeds and Serta gave me the run around with the warranty and I had to take them to small claims court to get my money back. Since then, we have gone back to Custom Comfort for a spring mattress.
After only 3 years of owning this mattress, my boyfriend (who only weighs 195) is sleeping in the "valley" of the bed... hanging onto the sides so he doesn't fall to the middle. When I spend the night (I weigh 100) I too am hanging on for dear life so I don't roll to the middle, or the taco, as we call it. After complaining, Custom Comfort blamed it on their pillow tops, and supposedly put a "mesh filler" between the coils and the pillow top - we were without a mattress for 3 days (and they charged $100 for pick up and re-delivery). After return, there was no noticeable difference. We questioned the repair and we feel it is in the inner coil springs. They now tell us the will come get it and take off the pillow tops... really? We're headed to Macy's for a quality Simmons Beautyrest... a product that has been around for nearly 100 years. WE GOT A LEMON FROM CUSTOM COMFORT. $1,500 for a bed that lasts 3 years - no value here!
With the sloping edges, we almost fall out of the bed if we move toward the edge of the mattress. We are also always hitting our heads on the headboard because of the downward pull of the sloping edge. A big negative for such an expensive mattress. We need to orientate ourselves toward the center of the mattress for fear of falling out of bed.
