Delivery unprofessional, Mattress NOT supportive, VERY uncomfortable, the WORST mattress that we have ever slept on! We arranged the return of the mattress 3 days after receiving it. We simply could not take anymore sleeping on it, felt like we were sleeping in a hole. Customer Service tried every way to convince us to keep the mattress, no way. They offered a free topper, offered to deduct money off the mattress, did not seem happy that we were sending back but it has to go!
Cons:
- Overall Comfort
- Delivery Service
- Overall Support
- Surface Integrity
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Poor"Coolness"
Often sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
FairWarranty Service
Moderately satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft