clouds are hard and bumpy so this fits that description

I thought this bed would improve our sleep quality but it has not. I called about concerns and was told to give it some more time as we'd been traveling so much after receiving the mattress. What I wasn't told was that our time to return or exchange the mattress would also expire. They did send us a mattress topper, which has helped some, but the mattress is still much more firm than we anticipated. We've added another organic topper but may need to add a foam topper or something else. It is to have a soft side, but both sides are the same. When the mattress originally arrived the delivery people had no clue which side was which as they both seemed the same. There is a mark on the mattress to identify which we did locate.

See more ratings and reviews of this mattress »
Pros:
  • Appearance
User also said: looks great and is made of quality components
Cons:
  • Firm Comfort
  • Return Policy
User also said: sleeps hard and uncomfortable. We've added the additional mattress topper provided-needs more
Was this helpful? 
Helpfulness (+1)

Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep
Previous mattress was:
Adjustable Air

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Fair Value
Price paid (approximate):
$2,499 (King) Size

Warranty Service

User rated this bed:
Poor Warranty Service

Softness Level

User rated this bed:
Slightly too hard