Female avatar
JulieNewberg, OR

Terrible mattress

I bought a Beauty Rest and Scott switched it to a terrible Sutherland mattress from Oregon Mattress that was closed down. He brought another, same brand that was worse, he says he's done helping and so is his Brother Eric. No Beauty Rest and I have a failed back surgery because of this piece of junk bed, hardware loosened ... scam artists, not right!

Cons:

  • Product Quality
  • Professionalism
  • Transparency

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

1 / 5
Very PoorPressure Relief

Constant pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

1 / 5
Very Poor"Coolness"

Always sleep hot due to this mattress


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft