We bought from a local store. The mattress was good for 2 years or so. Before the third year ended we had large holes where we slept and we are average weight. Symbol dismissed us saying there was no warranty for comfort. The holes after two plus years on a 10 year mattress are the problem. Our local guy said he had to drop Symbol because of this problem. Fortunately for us he is helping us into a new mattress at his expense. Symbol indicated they might give us some credit towards a new mattress but we would have to do the removal pickup and installation.
Pros:
- Overall Comfort
- Edge Support
- Motion Isolation
- Overall Support
Cons:
- Overall Durability
- Surface Integrity
- Overall Value
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft