I am not a complainer, but when I purchased this in September 2016 they guaranteed it would be wonderful. (Delivered September 24th) Well, this was not the case I couldn't sleep on it from the start. I asked after one week if we could trade for a different mattress, they said yes. This never happened, I started with Joshua,, then he was gone, and I went through other managers only for them to say we cant do anything. Oh well, I am in the market to purchase another nee mattress after four years. Have a beautifully Blessed day
AnnetteGodfrey, IL
I am not a complainer, but when I purchased this in Sept...
Cons:
User also said: The entire no flip mattress- Customer Service
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft