Told 10-yr warranty at time of purchase. When mattress failed 4 months later with a dip in the middle, told by American Freight to take a photo and wait 6 to 8 weeks if manufacture will honor warranty with a replacement. 99 yr old mother in assisted living stuffing towel in dip in misery. No response from head of claims. Two weeks have passed. Run from purchasing this mattress especially through American Freight Furniture.
CaroleHampton, VA
Don't buy. Purchased from American Freight.
Cons:
- Surface Integrity
Ratings from this Sleeper
Back Support
Not Rated
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems