Female avatar
Lisa VRiverview, FL

Zero Customer Satisfaction

This upgrade from the basic model is nothing shy of a nightmare. The mattress is already collapsing on the edges and is showing signs of excessive wear in less than 3 months. I will lose money no matter what I do so I am stuck with this garbage. I awake with headaches, body pain throughout lower back and down the back of legs. Sciatica much worse with this mattress!!! Last time I will ever buy a Stearns & Foster!!!

Cons:

User also said: Support

    Ratings from this Sleeper

    Back Support

    1 / 5
    Very PoorBack Support

    Always have back aches or stiffness related to this mattress

    Pressure Relief

    2 / 5
    PoorPressure Relief

    Frequent pressure point soreness or loss of circulation


    Sleep Quality

    2 / 5
    Slightly worseSleep

    Sleep slightly less soundly or consistently since owning this mattress.

    Stays "Cool"

    1 / 5
    Very Poor"Coolness"

    Always sleep hot due to this mattress


    Value

    1 / 5
    Very poorValue

    Not at all worth the money -- a rip off

    Warranty Service

    1 / 5
    Very poorWarranty Service

    Not at all satisfied with the manufacturer's response to my warranty claim or other problems


    Softness Level
    Too HardPerfectToo Soft