We have felt very uncomfortable on this bed within the first month. We feel we are falling into a depression and constantly turning during the night to try and get comfortable. We wake up early and with aches and pains. We have followed the instructions on the warranty card to no avail. We called the store that we purchased it from and they offered no assistance referring us to the warranty of the company. We have purchased thousands of dollars. In furniture and beds from Luckies and will not deal with them ever again. Certainly not purchase another Southerland mattress. Luckies steered us to this product from Serta. They should be ashamed!
Ina TPass Christian, MS
We have felt very uncomfortable on this bed within the fi...
Pros:
- Overall Comfort
- Initial Comfort
Cons:
- Center Support
- Customer Service
- Overall Durability
- Issue Resolution
- Price
- Retailer Service
- Overall Support
- Surface Integrity
- Overall Value
- Warranty Claims
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Don't know"Coolness"
Don't know or not sure
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft