We bought this mattress for our 15 y/o son from a school fundraiser. It developed body impression the within the first year but was barely less than 1.5 inches so they would not warranty it out. Now after 3.5 years it has become about 2.25 inches and they finally warrantied it out, however we now have to pay $220 for freight charges for the new mattress after waiting nearly 3 weeks for warranty approval. I would not recommend this company to anyone. Warranty is a rip-off. If they stand behind their product they would ship for free. Be sure and read the fine print.
ScottFarmington, MI
Terrible Mattress, terrible longevity, poor customer service
Cons:
User also said: Terrible longevity, poor customer service, warranty is basically a rip-off- Customer Service
- Surface Integrity
- Warranty Terms
Ratings from this Sleeper
Back Support
Not Rated
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
PoorValue
Poor value for the money
Warranty Service
PoorWarranty Service
Slightly satisfied with the manufacturer's response to my warranty claim or other problems