pathetic experience sleepys gepps cross

dont buy from em, dont believe the reviews..BUYER BEWARE , so this started when i rang sleepys moore park and spoke to an indian by mistake as was wrong store.google directory sux, then went here and it went pear shape went in on busiest day, carppark full of people, 1 hr in store, there was only me and another customer, prob why hadnt heard of sleepys before i went in..put a deposoit down with the saleskids, didnt even mention needed 2buy waterproof mattress protector either, i told em i want made to order brand new with manufacture date end of dec or early jan, 3 times the kids told me yes you will get that..they deliver it without me paying whole amount??incompetance? then threaten me saying will pick up the mattress if u dont pay? such great australian service, mattress had manufacture date 3 months old and edge support was popping out and had sag feel, i asked em and they said its brand new never used, i highly doubt that since the customer service was pretty pathetic and didnt like the arrogance of the kids attitude, it was closing time also and they said you either pay now or come backtomorrow so i paid, i have a mild disability and i feel they took advantage of me. i asked for refund saying i barely slept on it and still in wrapping they said nope cant do anything i showed em evidence, now i rang every sleepys store to get ideas, sleepys in 60 days you can return the used mattress long as has waterproof protector..how gross, very unhygienic would you want someone sleeping on your brand new mattress, they have to discount these beds and floor stock and write it on invoice, now these kids sold brand new bed which i thought was getting not one manufactured 3 months and took em1 month to deliver. i rang sleepmaker and they go we make to order we dont hold stock we give it to the retail stores..so now what happened i believ gepps did an order at sleepmaker for amattress and either it arrived day before my delivery and they gave me a back of store mattress or hell maybe was a comforty exchange guarentree matt