Female avatar
Trish RHamburg, NY

Deep center dip

 After much research, I purchased this mattress.  Seemed very firm in store but soon developed deep center dip after only six months.  I only weigh 135 lbs!  Complaint to store were useless - no recourse.  Spent $1,000 and now must purchDo not purchase this mattress!ase a new mattress!Developed deep center dip.

Cons:

User also said: Developed deep center dip.
  • Center Support
  • Retailer Service

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

N/A
Not Rated

Sleep Quality

N/A
Not Rated

Stays "Cool"

N/A
Not Rated

Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

N/A
Not Rated

Comments (4)

We have the sleeping in anniversary and it developed pokers from our rear and shoulders and my husband is a little guy.We rotated the bed like we were supposed to when we got it. Now we have a hump in the center.of this King size bed it looks horrible.Plus the dips.Upset;(

By Anonymous on February 28, 2015

We have the sleeping in anniversary and it developed pokers from our rear and shoulders and my husband is a little guy.We rotated the bed like we were supposed to when we got it. Now we have a hump in the center.of this King size bed it looks horrible.Plus the dips.Upset;(

By Anonymous on February 28, 2015

Hi. Please contact the Hamburg showroom where you purchased to request an appointment with the service manager to inspect your set! Thanks, Katie

By Katie Shotwell on February 28, 2015

I contacted City Mattress - they sent a rep to my home who "inspected" my bed and determined the slats supporting the mattress were insufficient. I have an antique panel bed, but the wooden support slats are new to the bed. I have had two other mattresses (one before the defective Sleep Logic and one I'm using currently) and have NOT experienced any sagging of the mattresses. Blaming the slats was just a cheesey way out for the store. I purchased a Beauty Rest from Sears & am very pleased with it - but not at all happy about the $900+ I wasted or the shabby treatment from City Mattress!

By Trish R on February 28, 2015