Not what was in store

 My wife and I tried this bed in the store, after finding the Loft Sparkling Star too firm. The display of the Mystic was much softer, giving in to our bodies, but not "sinking" in. Very comfortable. What was delivered had the same brand, name, model, but was NOT the same bed. It was as firm as the Sparkling Star! What is the point of trying a matress in the store if what is delivered is not exactly the same? The store is going to order a couple for us to try, and if one is softer, we will get that one and not some other random selection from their warehouse. I am disapointed with the Simmons quality control and consistancy of their products. Frankly, all of you, if you try a bed in the store, and like it, get that exact one and not some other from their storage!

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Pros:
    User also said: Not sure there are any
    Cons:
    • Firm Comfort
    • Product Consistency
    User also said: Way too firm
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    Ratings from this Sleeper

    Back Support

    User rated this bed:
    Excellent Back Support

    Pressure Relief

    User rated this bed:
    Not Rated

    Sleep Quality

    User rated this bed:
    Not Rated

    Stays "Cool"

    User rated this bed:
    Not Rated

    Value

    User rated this bed:
    Poor Value

    Warranty Service

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    Not Rated

    Softness Level

    User rated this bed:
    N/A
    Not Rated