Mattress was extremely comfortable when we first purchased it. Within a few months, mattress began to lose its "magic." Feels much firmer than it did upon initial purchase. CANNOT BE FLIPPED!! If you and your "sleepmate" are different weights, the non-flippability factor becomes an issue over time. No warranty because we purchased from the Clearance Center----if we had a warranty, we would have returned this mattress. If you want a cushy, plush, Hotel-like mattress, this is NOT the best choice. Love a great bargain, but will probably not shop the Clearance Center for mattresses again----unless they add a warranty.
Pros:
- Appearance
- Customer Service
- Financing
- Initial Comfort
- Initial Support
Cons:
- Overall Durability
- Edge Support
- Firm Comfort
- Flip-Ability
- Long-Term Comfort
- Long-Term Support
- Motion Isolation
- Surface Integrity
- Overall Value
Ratings from this Sleeper
Back Support
GoodBack Support
Rarely have back aches or stiffness related to this mattress
Pressure Relief
GoodPressure Relief
Infrequent pressure point soreness or loss of circulation
Sleep Quality
SameSleep
Sleep quality or quantity has not changed since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
Hi Michelle, Thanks for choosing Serta. We are sorry to hear that the mattress isn't the right match for you. Most of the mattresses sold at retail today are single sided to remove the burden of flipping. You may want to consider a plush memory foam mattress topper to add some softness to the sleep surface if that is the type of feel you prefer. When you do decide to move on to a new mattress, we do hope that you keep us in mind and that you reach out to us for assistance in finding the right model.