As long as I live, I will NEVER buy another Serta mattress. A 105 lb. girl slept on this mattress for less than a year and it began sagging but not quite at the 1 1/2 inch mark to keep us from filing a claim. Shame on you Serta.
Pros:
User also said: None.Cons:
User also said: Sagging within the 1st year.- Surface Integrity
- Warranty Claims
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated
Comments (3)
I have had my matress for 6 months and have sagging down to 1 inch . But of course serta says 1.1/2 inches since the companies, send people from the stores in late afternoon the foam raises up , smart I move on serta .Plus after reading the material after it was delivery about comfort isn"t there problem.I would not advise anyone to buy serta
We had two Serta's and both sagged after just a few months and were thrown out and replaced. A horrible company
Official Response
We are sorry to hear that you aren't completely satisfied. We do stand behind our product and our warranty 100%. Our body impression and sagging thresholds are determined through very precise and thorough testing that simulates years of actual mattress use. We believe that our warranty is in line with industry best practices and we strive to provide the best and fair service regarding our products. We regret that you moved on to another brand, and we appreciate the feedback you have shared here with us.