Male avatar
Steve HRochester, NY

Suffered Long Enough

My wife was tired of this mattress after 6 months when it started sagging), and I thought it just needed more break in time. Suffered through it but now the sagging is about 3" on each side. Time for another mattress. Going to Prana.

Pros:

User also said: Looked and felt good in the showroom.

    Cons:

    User also said: Started sagging after about 6 months.
    • Surface Integrity

    Ratings from this Sleeper

    Back Support

    2 / 5
    PoorBack Support

    Often have back aches or stiffness related to this mattress

    Pressure Relief

    N/A
    Not Rated

    Sleep Quality

    N/A
    Not Rated

    Stays "Cool"

    N/A
    Not Rated

    Value

    2 / 5
    PoorValue

    Poor value for the money

    Warranty Service

    N/A
    Not Rated

    Comments (1)
    Official Response

    Steve, We're sorry to hear about your experience. Have you been in contact with your retailer? If this is a situation where the mattress is defective, you can follow up on your warranty and exchange. We suggest contacting your retailer to have an inspector see the bed. - Serta Mattress

    By Serta Care on January 9, 2013