Made my purchase on 4/26/09. This mattress was great for about 6 mo. it has been getting worse ever since. Sagging on both sides the mattress top is also separating causing it to wrinkle , and I wake up with a back ache 1/2 way through the night.. I hope the store will stand behind there product and let me exchange it. If not I will never buy another Serta.
Pros:
User also said: Pretty- Appearance
Cons:
User also said: No support, sags and top ripples.- Overall Support
- Surface Integrity
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated
Comments (2)
good luck with that- I have been trying for over 3 months to have mine replaced, and have gotten nothing. That bed was discontinued- I can't believe they are still selling them anywhere.
Official Response
Hi Mickie - Please contact us (https://www.serta.com/contact/) for assistance.