Female avatar
KimSpartanburg, SC

NOT Comfortable

Before we got this bed, I had a Sealy plush mattress, which in my opinion, was the most comfortable mattress ever! Even on nights when I couldn't sleep, I could still lie in the bed and feel comfortable and not hurt. With this Serta mattress, I can not lie there too long if I can't fall asleep. It's not because it's a Serta...it's because it's a very firm mattress. I know some people love firm mattresses, but I hate firm mattresses, no matter who makes them. I could not easily move around on it and I need to be able to move around. I would also wake up with bad indigestion, which I never get. I only got it from this bed. We had to buy an expensive topper to put on top of it just so I could actually sleep. We didn't buy a foam mattress because those toppers are too foamy and hot and germy. We bought a goose feather topper to make it somewhat able to sleep on it. I still do NOT like this mattress...I wish we would've gotten the plush one...I just let my fiance pick it out and he picked the firm one.

Cons:

  • Overall Comfort
  • Firm Comfort
  • Firm Support

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

1 / 5
Very PoorPressure Relief

Constant pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

1 / 5
Very Poor"Coolness"

Always sleep hot due to this mattress


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response

Thank you for sharing your experience with us. It sounds like this mattress may be too firm for your comfort preferences. As you mentioned, adding a mattress topper will provide additional comfort. In the future when shopping for mattresses, we recommend noting what you dislike about the comfort level and what you do like about this mattress to find the mattress that suits your needs perfectly.

By Serta Care on March 31, 2016