Female avatar
Brenda APerris, CA

I wake up every morning with back pain it takes 3 to 5 minut

Every morning it takes about 3 to 5 minutes from me to straighten up I toss and turn all night long I don't sleep at all sometimes because I can't get comfortable I sleep with six pillows in my bed and I have to prop the pillows around my body in order to get comfortable so that I can sleep I have constant back pain that was the purpose of me buying the new mattress the Serta tranquil breeze was supposed to be firm and help with the back pain but in less than a year after I have the mattress is starting to sag I purchase a mattress from Macy's department store and they have not been cooperative or were not cooperative because I had to exchange the mattress I bought from them before the tranquil breeze they went as far as to tell me I needed to buy a new bed

Cons:

  • Center Support
  • Overall Comfort
  • Customer Service
  • Overall Durability
  • Long-Term Support
  • Pressure Relief
  • Price
  • Return Policy
  • Soft Comfort
  • Overall Support
  • Overall Value
  • Warranty Claims

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

5 / 5
Excellent"Coolness"

Never sleep hot due to this mattress


Value

N/A
Not Rated

Warranty Service

N/A
Not Rated

Softness Level
Too HardPerfectToo Soft
Comments (3)
Official Response

Thank you for sharing your feedback with us. There are a variety of comfort options when it comes to mattresses and it all depends on your preference when it comes to comfort. There are also many different contributors to back pain. Please keep in mind that this mattress is covered under warranty. For more information on what is covered, please visit: http://bit.ly/1K1Zdqr

By Serta Care on March 17, 2016

I couldnt agree more. I also have a serta tranquility breeze and we have a huge dip in it. Sleeping is horrible and I cannot wait for my alarm to go off to get out of bed.

By Anonymous on January 1, 2018

I sleep most excellently on this mattress due to its firm yet supple quality. These other reviewers must have previous medical conditions otherwise they’re full of BS.

By Anonymous on November 9, 2019