This mattress broke down in less then 6 months, it's all my wife and I can do to get out of it in the mornings. Had the mattress technical people come out to look at it. They laid a 1 inch square wooden block on the mattress to measure the Depression and took a picture. I laid a bowling bowl on it and told them to take a picture. They said their procedure was the wooden block that weighed less than an ounce.
Cons:
- Overall Comfort
- Pressure Relief
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Not Rated
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
Ann- We are sorry to hear that your are unhappy with your mattress and customer satisfaction is very important to us. We can assure you that we do follow the guidelines laid out in our warranty. It is normal for there to be slight impressions as it is considered normal wear and anything pass that threshold would be considered for replacement.