Male avatar
DanielFort Wayne, IN

Forgiving mattress but developed irreparable body impression

This is a quilt top memory foam "plush" mattress. It is plush, but the memory foam does not give very much. It seems to retain heat as opposed to remove it. This mattress developed a permanent body impression after two years of ownership. Despite abiding by the mfg's recommendation to rotate the mattress every 3-6 months, it just began to develop a body impression on the other side. This is also a mattress than cannot be flipped from top to bottom. Now I just have a mattress with two body impressions and it's extremely uncomfortable. This is my second Serta mattress and it will be my last.

Cons:

  • Surface Integrity
  • Temperature Control

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

3 / 5
FairPressure Relief

Occasional pressure point soreness or loss of circulation


Sleep Quality

2 / 5
Slightly worseSleep

Sleep slightly less soundly or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

3 / 5
FairValue

Fair value for the money

Warranty Service

3 / 5
FairWarranty Service

Moderately satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft