I regret the purchase of my iComfort

I am so dissapointed in my $2,000 iComfort bed and even more dissapointed in the level of customer service from Serta. I am playing by Serta's warranty rules yet after numerous calls and visits to the store where we purchased it, and two calls to Serta, my husband's side is still an uneven and sloped surface that keeps him awake at night and makes his back hurt during the day. I'm on the verge of donating it to whoever will pick it ip and buying a traditional mattress, all in the name of a good night's sleep. It goes to show that you don't always get what you pay for. Please be aware that what you experience when laying down on a store's sample mattress is not necessarily what will be delivered to your bedroom.