The bed is much harder than it was in the store and does not conform to our bodies. I wake up with backaches almost every morning. There is also an indentation on my side of the bed. REALLY!! and we have only had it for 6 weeks. We are returning it for another brand.
Laura NTomball, TX
Returning it
Pros:
User also said: The smell wasn't too bad- Smell
Cons:
User also said: Very uncomfortable, not like store model.- Conforming
- Product Consistency
- Overall Support
- Surface Integrity
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated
Comments (1)
Laura, We're sorry to hear about your experience. Please contact us for assistance (https://www.serta.com/contact/). -Serta Mattress Company