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Kathy BBelleville, IL

Wasted $3k on this

I have had this mattress for about six months now. My first attempt a writing a review did not work, so I'll try again, and hopefully save someone from making the same mistake I did. First off, standard North American King Size beds are 76 x 80 inches. At the BASE, this mattress is close, but about 3 inches from the top, it angles in. So, the sleeping area, on top, where you actually sleep, measures more like 72 x 76 inches. Being 6'4", I have the first king size bed in my life, and my feet still hang off the end! Borderline fraud in my book. Funny the bed in the show room did not have that. This type of bed is called memory foam for a reason. It remembers exactly where you slept the night before, and keeps the indentation for you. Turning the bed works for one night, and one night only. Otherwise, once you get in, be prepared to stay in that exact same spot, exact same position, all night, every night. I can only relate trying to turn over in this thing as trying to roll up a sand dune. I actually pulled a leg muscle trying to roll over one night. Intimate relations with my wife are worse than the waterbeds of the '70's. At least then you had wave motion going for you. I'll leave that at that. In life, there are some things you want to be hot. Showers, coffee, hot tubs. Not your mattress. One of the selling points of this thing was the extra gel that kept it cool, comfortable. Not so. In the winter, this may be an advantage, turning the heat off when it's 20 below zero and staying toasty warm. The other 9 to 10 months of the year, not so good. I have to admit, I usually don't get taken this bad. I did this time. Trusted what I thought was a first rate company to produce a first rate product. $3000 and I sleep on the couch. And yes I contacted the store I bought it from. "You slept in it, it's yours".

Pros:

User also said: Absolutely None

    Cons:

    User also said: Hot, Not the same firmness as bed in show room, develops pits
    • Product Consistency
    • Sex
    • Surface Integrity
    • Temperature Control

    Ratings from this Sleeper

    Back Support

    1 / 5
    Very PoorBack Support

    Always have back aches or stiffness related to this mattress

    Pressure Relief

    N/A
    Not Rated

    Sleep Quality

    N/A
    Not Rated

    Stays "Cool"

    N/A
    Not Rated

    Value

    1 / 5
    Very poorValue

    Not at all worth the money -- a rip off

    Warranty Service

    N/A
    Not Rated

    Comments (4)

    iComfort beds have 120 day sleep trial! I've had mine for a year and its awesome sounds like the delivery people smashed it up or something

    By Anonymous on November 15, 2012

    You just recounted my experience with my I Comfort bed, it lost all support within 6 months as well and the foundation collapsed in one section which didn't help the sagging. I can identify with the rolling uphill on a sand dune, you cant move once you sink into the pit, I cant even get out of the darn thing and have had such pain in my back from it. The company said they have had no complaints like ours but am finding here that that is untrue, others experienced the same problems. It is not a cheap bed and shouldn't become like quicksand within such a short time of use. We are not overweight, we are seniors and don't abuse our bed, all we do is sleep on it hahaha and if that is all it takes to ruin an expensive bed then I am moving on to another brand!

    By Debra V on November 15, 2012

    Official Response

    Debra, We are very sorry to hear about your experience, especially since we have so many people happy with the iComfort. Please contact us for assistance (https://www.serta.com/contact/). -Serta

    By Serta Care on November 16, 2012

    I have the same complaints. It's a terrible matress. and I'm stuck with it I cAn not get a good nights sleep it is very hot and hurts my body but I can not afford a new one after spending 3 grand on this .

    By Anonymous on January 19, 2015