Female avatar
GERRYSaginaw, MI

Mattress sags and loses support after 2-3 months

I was so excited to bring this mattress home and use it. After 2 - 3 months, it lost it's support and I woke up with more back pain than I went to sleep with! The seller replaced it without any difficulty, HOWEVER- it did the same thing after 2 months! Where I sleep is like a deep depression, and to get to the other side of the bed is like rolling uphill 2 inches! I am so disappointed, especially since I paid $2,600.00 for this mattress. The retailer is replacing it again this week, but I am not hopeful that the issues will not reoccur.

Pros:

  • Return Policy

Cons:

  • Surface Integrity

Ratings from this Sleeper

Back Support

3 / 5
FairBack Support

Sometimes have back aches or stiffness related to this mattress

Pressure Relief

3 / 5
FairPressure Relief

Occasional pressure point soreness or loss of circulation


Sleep Quality

2 / 5
Slightly worseSleep

Sleep slightly less soundly or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

3 / 5
FairValue

Fair value for the money

Warranty Service

4 / 5
GoodWarranty Service

Very satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft