The worst bed ever! never had back pain until this bed!

Paid $2499. The day we recieved the bed we were so happy... 30 days in we were in pain. Not just discomfort.. I m talking numb legs, middle of the back pain, shoulder discomfort, I can go on and on. After calling custiomer support they sent us foam pieces to put inbetween the topper and the air chamber. that worked for about 1 month. Then they sent us foam pieces to put under the air chambers.. not any better. So the last draw for us was the foam they sent for the third time.. 3" foam to replace two 11/2" foam?? stupid. They drug us through the ringer for almost a year until we could not take it anymore. I packed it up in boxes at 2am one night ( I really wanted to burn it!) and call the next morning and demanded a retrun or a repalcement. Well since it had been a year they would not replace it with out us purchasing another..?? So we returned it and lost $1000. for shipping and a 30% restocking fee.. This is the worst experiance ever!!

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Pros:
    User also said: none
    Cons:
    • Long-Term Support
    • Repairs
    • Return Policy
    • Overall Support
    User also said: they never told us when we purchased the bed that it was a " build-a-bed"
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    Ratings from this Sleeper

    Back Support

    User rated this bed:
    Very Poor Back Support

    Pressure Relief

    User rated this bed:
    Not Rated

    Sleep Quality

    User rated this bed:
    Not Rated

    Stays "Cool"

    User rated this bed:
    Not Rated

    Value

    User rated this bed:
    Very poor Value

    Warranty Service

    User rated this bed:
    Not Rated

    Softness Level

    User rated this bed:
    N/A
    Not Rated