The bed has developed sagging and body impression and is quite uncomfortable to sleep on. Purchased from Sears Canada on 2011 with ten year warranty and now Sears is closed. Not sure where to get assistance.
Cons:
- Surface Integrity
Ratings from this Sleeper
Back Support
Not Rated
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
FairValue
Fair value for the money
Warranty Service
PoorWarranty Service
Slightly satisfied with the manufacturer's response to my warranty claim or other problems
Comments (1)
This, like many mattresses now, is a terrible product. Your body makes a "hole" where you are the heaviest and stays there. You may be able to keep up with the huge dent your body makes in the mattress if you spin the mattress every single morning but I tried to spin it often and it did not help. Your knees and feet run uphill and put pressure on the knees especially if you are a side sleeper. If I spin the mattress then I am left with my feet and knees in the large dent my husband made on his side and ditto for him. Even at 135 lbs, I make a huge dent that does not come out on my side of the mattress so you can imagine the dent my husband makes at 220. We now have a hump up the middle where nobody lays no matter how we spin it. Mattress need to be flipped no matter what they are made from. The dents in the mattress occurred immediately, not over time or wear.