Hung up on, over 12 hours on the phone and no end it sight. Sears was a company I went to and trusted because I believed they had superior customer service, but I can see that I was wrong, as there is no end in sight for this problem. Sleepless in Pismo,
Pros:
User also said: On 8/27/11We finally made a decision and purchased the perfect mattress.Cons:
User also said: Got the wrong mattress and they refuse to fix it- Issue Resolution
- Retailer Service
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated
Comments (3)
is this the complaint for mattress or customer service??
Obviously they are too busy sleeping as they haven't replied to your comment in 2 months...
hahaha