We love our new mattress from Saatva and their customer service is excellent! Very comfortable - not too hard, not too soft. We have now had our mattress for about 2 1/2 months and absolutely love it. We ordered a King, firm and are extremely happy with it. We ordered the 14.5 inch for height reasons and, considering the weight of a King in this depth, would probably order the 11.5 if we were to do it over. (We're in our 60s and fairly strong, but....) That said this is a VERY comfortable and well made mattress - we would order another one in a a flash! The customer service is also great - very helpful and considerate!
Pros:
- Overall Comfort
- Customer Service
Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
ExcellentValue
Excellent value for the money -- a great deal
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft