Although the integrity of our luxury firm mattress feels solid, it's just not holding up. Did not last 1 year . Was much harder than expected. Customer service team is excellent and the reason for 2stars. They provided a mattress topper which prevented us from returning mattress. Although, we wish we would have returned it in retrospect. Less than one year later we are shopping for a new mattress. I wake up in the morning and my hips hurt. My spouses shoulder is in discomfort.This mattress sags. Bummer!
Pros:
- Customer Service
- Price
- Responsiveness
- Overall Value
Cons:
- Adjustable Comfort
- Center Support
- Overall Comfort
- Conforming
- Dual Comfort
- Overall Durability
- Firm Comfort
- Firm Support
- Long-Term Comfort
- Long-Term Support
- Overall Support
- Surface Integrity
Ratings from this Sleeper
Back Support
GoodBack Support
Rarely have back aches or stiffness related to this mattress
Pressure Relief
GoodPressure Relief
Infrequent pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft