Pain in the back… As a recently turned 50 year old and ex competitive athlete I have suffered through low back pain the past 8 years. I had a surgery to fuse my SI joint and try to stabilize my low back and bring some relief, it provided some benefit but I would still wake up every day with major back pain. I have slept on the highly marketed and somewhat popular dial-a-hardness air mattress for the past 6 year and I felt it was time to move on and find some relief. I spent a great deal of time researching the internet on best mattress especially for back pain suffers, etc. I read pretty much every review on Saatva; the reviews, the warranty, the value for a high-end luxury mattress, and the customer service all combined to make my decision an easy one to go with a Saatva mattress. I selected the “Flagship Luxury Firm” King based on the reviews from a few fellow back pain suffers, easily and quickly placed my order online and waited impatiently for my new mattress. So here’s the bad news-good news. The middle firmness level of the “Luxury Firm” was too soft for my back. I would still wake up in pain in the middle of the night and upon getting up in the morning it took a good while to get moving, I found my pain level was pretty high and I was not sleeping well. I was so reluctant to call the company and “complain”, it’s simply not my style, but I made the call. The customer service agent could not have been easier, more polite, and more accommodating...”not a problem Mr. Kelly we’ll take care of it and switch you to our firm King.” Within a minute or two I was off the phone and had an email confirmation of the new order. Within a few weeks they picked up the other mattress and set up my new King Firm Saatva. Wow, what a mattress. I wish I could say I wake up pain free but I don’t. I do sleep through the night and when I wake up it’s a moderate low-level pain…perhaps a 1-2 on scale of 10 where before a good morni ng was a 5 at best. My wife loves it as well and our level of true rest has increased tremendously
Pros:
- Assembly
- Overall Comfort
- Customer Service
- Delivery Cost
- Delivery Service
- Delivery Speed
- Overall Durability
- Edge Support
- Firm Comfort
- Firm Support
- Issue Resolution
- Motion Isolation
- Natural Materials
- Price
- Professionalism
- Responsiveness
- Return Policy
- Sales Pressure
- Shopping Efficiency
- Overall Support
- Surface Integrity
- Overall Value
- Warranty Claims
- Warranty Terms
Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft