Great mattress. Customer service is "OUTSTANDING." Originally ordered their Flagship luxury firm and after a few weeks felt it was too firm for my liking, NO FAULT OF SAATVA. After one phone call and a minimal redelivery charge Saatva promptly sent me their Plush model. I am beyond delighted and will recommend Saatva to everyone. This company stands by their product and goes above and beyond to make the customer happy. With that being said, the mattress is comfy, beautiful, and extremely well made. Do yourself a favor and purchase a Saatva. You will not be disappointed!
Pros:
- Overall Comfort
- Customer Service
- Delivery Speed
- Edge Support
- Issue Resolution
- Natural Materials
- Product Quality
- Return Policy
- Overall Support
- Transparency
- Overall Value
Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft