Female avatar
IKHHonolulu, HI

Customer service

After purchasing the bed, the company has not delivered what they promised. After 30 days, if not satisfied, I would be able to change the mattress, Well, my calls and emails were never answered and till today, i am unable to contact them, I feel that we were totally scammed


Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

3 / 5
FairPressure Relief

Occasional pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

2 / 5
PoorValue

Poor value for the money

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft
Comments (1)

They ripped me off too! They're a total scam! Im also from Hawaii. I never even GOT MY BED! Paid $3000 and only received $1500 back. They still owe me $1500 since 2019!

By Anonymous on July 16, 2025