The salesman, Joel Bigelow, was outstanding and very professional. No high pressure selling involved. Lots of other companies to choose from a the local Home Show, but REM and this product surpassed everyone. We looked at others and are pleased every night at bedtime that we selected REM. We have recommended this bed to many friends. We had one small glitch a few months after purchase on the lifting motor. REM sent a technician immediately to our home and repaired it. Outstanding service after the sale, which is important when make this kind of investment in a bed.
LarryBakersfield, CA
Excellent bed. Wish I had purchased years earlier.
Pros:
- Center Support
- Overall Comfort
- Conforming
- Customer Service
- Overall Durability
- Long-Term Comfort
- Price
- Professionalism
- Overall Support
- Overall Value
Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft