RMS lived up to all its commitments about the bed & the sale. The bed was delivered & assembled correctly. Everything worked the very first time. We had a vibration problem with one of the bed's message motors. RMS responded immediately with a contact person to get the problem repaired. The adjustment & message features make the very comfortable "Paradise Isle" mattress even more enjoyable. The bamboo mattress covers were already installed. The mattress protectors & sheets fit perfectly. Both styles of pillows are very supportive. The contoured pillow helps relieve the neck pain I experience from "cervical stenosis". My wife has a lung condition & benefits from sleeping elevated. We are very pleased with the mattresses & the entire bed system. It has turned sleeping into a rejuvenating experience & makes taking a nap a refreshing experience.
Pros:
User also said: Consistent comfort! Adjustment, Message relieves pain in neck & back! Adjustment makes reading, using the computer relaxing again!- Overall Comfort
- Delivery Service
- Issue Resolution
Cons:
User also said: We have had the beds for a month. Only had a minor problem with vibration of the message unit.Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
ExcellentValue
Excellent value for the money -- a great deal
Warranty Service
Not Rated