My husband and I have a split king. I always wondered how his mattress could be more comfortable than mine. It didn’t make sense. We have the same type of mattress. One day I decided to wash all of the coverings. This mattress has an zipper so that is not an unreasonable choice. After unzipping the mattress I found that mine was a manufacturer’s defect mattress. My husband’s is as expected. Mine has taped and glued over slices in the latex - right where I need proper support. I called the manufacturer on the label and they denied all knowledge. First, they said that they had not made my mattress. When I sent a photo of the tag showing their company as the maker, they said that they didn’t make mine when I bought it. In other words, buyer beware! If your mattress comes with a zipper, make sure to check for defects before accepting delivery. I paid over $3,000 for a second. I should have gone with Purple.
Carol GBountiful, UT
My husband’s bed is great, mine is not so great.
Cons:
- Warranty Claims
Ratings from this Sleeper
Back Support
FairBack Support
Sometimes have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Slightly betterSleep
Sleep slightly more deeply and/or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
FairValue
Fair value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft